Acme AC Air Conditioning and heating repair and maintenance Banner

Testimonials

Acme Air Conditioning & Heating will provide for the ever-changing needs of our customers through quality, honesty and superior service to continuously improve East Texas homes’ indoor air quality and comfort. But don’t take our word for it! See what our customers have to say about Acme.

LaddieKey Key
LaddieKey Key
21:41 13 Nov 19
Noel was very friendly and professional! He explained every detail so I could understand. He gave me several options and made sure I understood the problems and solutionsread more
Charles Sterns
Charles Sterns
22:53 08 Nov 19
My actual unit was popping the fuse in furnace and outside unit would not come on. I called and they were on time as scheduled. Nick was my repairman, very professional and polite. He explained how the AC operates as he was diagnosing problem. Also they have very reasonable prices. I will definitely use them again if needed.read more
Rickey Parvin
Rickey Parvin
16:24 01 Nov 19
Tech was professional and courteous. He introduced himself and explained what he was doing and appeared to be extremely knowledgeable about his job and the problem we were having. He checked the entire unit from top to bottom. He found the problem and corrected the issue. He wore shoe covers each time he entered the house to avoid tracking in dirt or mud. Before he left he explained a preventative maintenance program offered by his company and left the form for us to consider. We will use ACME if we ever have any other problems, great service.read more
Mary Peeler
Mary Peeler
22:36 24 Oct 19
We’ve used Acme for years with no issues with our AC. Finally had a little trouble this summer. It took them several times coming out to get it right, but they were always friendly and thorough. Everything—AC and heater—is working correctly now.read more
Barbara Gay
Barbara Gay
22:21 11 Oct 19
Disappointed when I turned new heating system on and no heat. I called about noon and someone was here about 4:30 and it is now working fine. Installers forgot to open gas valve. All is well and I was taken care of in one day.read more
mary sandars
mary sandars
15:22 05 Oct 19
I love this company! Very competitive pricing, caring and qualified to handle many problems. The only downside is some of the male Workers do not know how to clean up and to put things back where they found them. All in all a great companyread more
Ann Conger
Ann Conger
19:45 03 Oct 19
Wonderful service, they actually were able to come out earlier than scheduled. Our servicemen were friendly, listened to our problem and got right to work. The pricing was fair, problem resolved quickly and everyone was very courteous . Thanks for a great job!read more
Nancy Whittenberg
Nancy Whittenberg
23:27 04 Sep 19
Excellent service and very quick response time. Highly recommend Acme Air. Any time we’ve dealt with anyone from Acme they have been very nice. Reasonable prices too.read more
Robert Mendoza
Robert Mendoza
22:13 25 Aug 19
Great experience. Showed up in about a hour from when I called. Sunday evening! Tech diagnosed our concern, explained thoroughly what had happened, and got it fixed within a hour. Super courteous and professional. We signed up to have them come out every 6 months to do a check, and look forward to working with them again.read more
Jerry Brown
Jerry Brown
21:54 22 Aug 19
Acme air conditioning has the most honest reliable technicians you could expect to find. I have used them several times and have never been disappointed. They came out one time after hours when they could have waited until the next day. Keep up the good work.read more
Joyce Donnell
Joyce Donnell
17:36 21 Aug 19
They called to tell me the approximate time I should expect them. The showed up earlier than I expected. Very friendly , professional, easy to talk to. Quick fix.read more
Susan Baker
Susan Baker
15:35 16 Aug 19
The company called me back very quickly! Our technician Hernan was extremely nice, knew what he was doing, and fixed our problem quickly. We need a new part to fix the problem long term and he was very quick to assure us that they will be back in a day or two to do that. It was very nice considering it will be 100 degrees outside today!read more
Laura Bobbitt
Laura Bobbitt
21:37 13 Aug 19
Jody, was our technician. Very knowledgeable about what was going on with our A/C, explained everything to us. Hopefully they can get the process expedited through our warranty insurance and replace all the problem part'sread more
tiffany brown
tiffany brown
14:45 26 Jul 19
Very prompt with scheduling! Great customer service and better pricing than several others I called!! Would definitely use in the future!read more
Jennifer Cartwright
Jennifer Cartwright
20:26 26 Jun 19
ACME Air has always been very professional and efficient in servicing our air conditioner. Their explanations are clear and they offer suggestions to keep the unit running in good condition. I highly recommend this company.read more
Jennifer Cartwright
Jennifer Cartwright
18:47 15 Jun 19
I highly recommend this company. I called at 9 this morning, they sent a repairman before lunch and he was done with cool air blowing by 12:30. I have my residence and a rent house they have serviced in the past and the person they have sent is always prompt, respectful and knowledgeable. They fully explain price, options answer don’t pressure a hard sale on new equipment unless absolutely necessary! Will definitely continue calling them for heating and air issues.read more
James Nunn
James Nunn
15:57 05 Jun 19
The ACME technician, Hernan, was quick, personable, and knowledgeable. He evaluated my heating and air conditioning system without putting me through a hard sell to replace (as some A/C outfits do). Was very satisfied with his work and I am seriously considering signing up for their service agreement.read more
Al&paige Ham
Al&paige Ham
16:10 01 Jun 19
Fast response on a Saturday!!! Good and fair pricing! I will use them again for my service needs. I really enjoyed the fact that they do not play games or try to scam. Shout out to Noel for his expertise and advice to help avoid this same issue in the future.read more
n eakin
n eakin
19:25 29 May 19
I used Acme for the first time today just to check and clean my ductless mini split. Wow the gentleman was on time and knew what he was doing and was friendly and got right to work. The charge was exactly what i was told when i made the appt. i highly recommend and will definitely use them again if needed.read more
Sally Barron
Sally Barron
23:33 03 May 19
Thanks Acme for providing superior service. Noel does as excellent job as a HVAC Service/repairman. He is thorough and explains all of the work he does. I have been very pleased with the Duct Air Cleaning Device he installed last fall. My house smells much cleaner and the air is cleaner!read more
David Reed
David Reed
21:23 03 May 19
Service technician was prompt and courteous. He ensured we understood charges prior to executing work. He made sure to keep our house clean by wearing “booties” and minimizing going in and out. He took care of business in a reasonable amount of time and kept us informed along the way.read more
Next Reviews