Acme Air Conditioning & Heating will provide for the ever-changing needs of our customers through quality, honesty and superior service to continuously improve East Texas homes’ indoor air quality and comfort. But don't take our word for it! See what our customers have to say about Acme.
21:28 09 Mar 23Very honest and professional and on time went out of their way to get my unit replaced and in proper working order very... competitive quote on good quality productPaul White Ben Johnson and Jody White are awesome guys and very professional and knowledgeable and work hard to finish the job appropriately thank youJeff and Wendy Davisread more
16:19 17 Feb 23Acme air is always my go too!!! Chuck and his team always take care of me! Quick, knowledgeable and get the job done... right! Thank you guys!read more
14:17 18 Jan 23Great service and friendly staff. Jody and Landon know their stuff. 10⭐️
22:03 17 Jan 23Always professional, through and worth the time and money.
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22:02 03 Jan 23This company has the best customer service from the time you call to schedule the appointment, until the time the... technician leaves your home. Their technicians have several years experience and it is shown by the work they do. Highly Recommended.read more
21:52 03 Jan 23
20:10 28 Dec 22Always quick, friendly and get the job done. My go to.
15:47 20 Dec 22Jody just left my house after doing my Fall maintenance. This was several months late due to us being out of town for... months. It was very cold outside and getting colder in a couple of days. Jody was very nice and respectful, as always, and went about doing his job in my attic and outside at the unit. He was done in about 25 minutes. He got here earlier than expected and left earlier than expected, which was good for us since we had errands to run. Thank you Acme and Jody. Also thank you to Brittney for always getting someone to my house quickly everytime I call for service or maintenance.read more
05:27 19 Dec 22
17:06 15 Dec 22Guys that showed up were on time. A little early even. Super friendly and professional.
05:11 11 Dec 22They have great customer service 😁😁
01:07 08 Dec 22Amazing, professional, honest and courteous.
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20:59 28 Nov 22We’ve used Acme for years to maintain and repair our systems. They have trained technicians and consistently provide... quality service. I highly recommend their servicesread more
16:30 23 Nov 22. Thank you for their good service. I would recommend them to anyone else that needs Acme service. Have a Happy... Thanksgiving to all of Acme and heating personnel.read more
22:47 21 Nov 22
15:23 18 Nov 22Paul is always awesome!
21:16 25 Oct 22They did an awesome job at relocating my outside AC unit.
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19:18 15 Sep 22Acme AC did an awesome job at an honest price. They are top shelf in my book and I will always call upon them with any... heating/cooling issues. Thank you guys for your hard work!read more
16:53 09 Sep 22
14:35 08 Sep 22Service man came out checked unit and cleaned drain. Checked all connections and relays. Everything is OK now. He was... very courteous, knowledgeable and efficient. They have serviced our HVAC for 6 years.read more
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Bela W. Molnar
23:13 27 Aug 22
23:16 26 Aug 22I requested new heat/ac and ceiling insulation quote.
17:58 25 Aug 22Prompt, efficient, and thorough.
14:14 24 Aug 22Professional team, great to work with!
20:01 23 Aug 22
13:50 22 Aug 22Jody was amazing! Came out in the rain repaired quickly! Very professional!
16:40 20 Aug 22
Mikey Rad (Master Reviewer)
14:28 17 Aug 22Great company to work with. On time, professional service. They know the trade well and we’re able to fix my problem by... correcting another company’s mistake. I will definitely call Acme Air when I need my hvac system worked on.read more
16:11 16 Aug 22Great customer service! Highly recommend! They are very responsive and Jody was very knowledgable and professional. He... diagnosed and fixed our problem very quickly. He also answered all additional follow-up questions we had. 👍👍read more
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00:25 28 Jul 22The ac guy was very knowledgeable, professional and very nice.
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15:30 21 Jul 22Mr. White was very professional and helpful. He quickly fixed my AC problems and has my house feeling better in this... 100 degree weather. It didn’t even take 24hours to get a tech out to come see my issue. I highly recommend ACME! 10/10read more
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20:39 20 Jul 22I was so impressed with the quick response I received after my online request for an appointment. They sent out a man... in less than 2 hours and he was very polite, informative and quick. Highly recommend!read more
15:28 20 Jul 22I was able to make an appointment within a couple days. Jody came out and gave a very through & honest inspection of... our situation & our A/C unit - it wasn’t cooling as we wanted. He gave a very knowledgeable explanation, suggestions & advice. My husband & I appreciated Jody’s courteous & friendly manner, he even replaced our filter - something you don’t always get these days. Would definitely recommend..read more
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22:09 17 Jul 22Emergency call. Tech knew right away what the problem was and it was fixed in 30 minutes or less.
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05:59 12 Jul 22Absolutely love this company! They get the job done! Thank you guys so much for all the help you did!Amber that works... in the office is so kind & goes the extra mile for customers. The guys that came out to install the ac unit we’re so helpful & helped my husband take out the a window unit that we had until they were able to fix our ac! We will always choose acmeread more
21:51 11 Jul 22Jody was punctual, knowledgeable and I was so GRATEFUL that he was able to get out to us by midday!! Our A/C went out... last night and it’s a 100 degree week! Jody was patient and answered all of my questions - as we just moved into this house - and we signed up for a service plan as well. Thank you ACME!read more
18:16 11 Jul 22I’ve used this company a couple times for AC maintenance. Very professional, knowledgeable, and honest. I’ll continue... to use them in the futureread more
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16:37 29 Jun 22The service man JODY came out, on time. We really really like this guy. I am a retired ac serviceman and I can tell... everybody, this man is personable, knows what he is doing. I would hope that if we need someone again, please send Jody.... we'll be glad to see him come in the door!!!Thanks,Mike and Sheri Rossread more
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17:20 23 Jun 22They were able to squeeze me in and get the AC back up and running on a very hot day when most companies wouldn’t get... out that fast.Jodi was very friendly and knowledgeable. Got the issue fixed right away.I’ve had other AC contractors out to the house and ACME will be the only company I call going forward.read more
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02:20 09 Jun 22Great service
04:35 08 Jun 22My AC went out on a Saturday, a technician was at my home in less than an hour. He was very thorough and took care of... my issue quickly and efficiently.read more
20:29 01 Jun 22They were professional and got the job done quickly.After 6 months they provided a complimentary checkup. After a... year they provide another complimentary checkup. This was the 6 month checkup. Everything check out okay. Paul cleaned the outside unit. Also attached another wire to the thermostat.Thanks for the great service!read more
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17:07 23 May 22On time very professional ask for Chuck
22:09 19 May 22Came out, let me know what was wrong with the system and where the leaks were located. Was on time, very polite, and... kept me informed of what he was doing. Found and repaired 3 leaks the people I purchased the system from couldn’t find the first 4 years of having the system. Thank you.read more
Jared Vander Laan
00:00 19 May 22Technician was extremely knowledgeable and friendly. He quickly identified the issue and replaced the required parts.
17:53 17 May 22Luis was very professional, and finished in a timely manner. Highly recommend this company.
21:26 16 May 22Fast, professional service!
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14:00 13 May 22Luis was early, professional and knowledgeable. Explained everything in detail. They also offer a twice yearly... maintenance contract where they come in the spring and fall to maintain the HVAC system.read more
17:47 12 May 22Jody was professional & friendly & thorough. He checked on system inside, unit outside & ducting/insulation in attic.... He explained everything really well.read more
21:39 06 May 22We used acme and so far it's all good now. Jody was very informative and professional
19:04 04 May 22Paul did an awesome job fixing my AC that wasn’t working. He’s very knowledgeable and very professional! I will... definitely be using Acme again!read more
17:26 02 May 22
20:29 28 Apr 22I was in need of some a c repair. I received professional service the next day. Paul White did an excellent job. He... provided me with details about my unit. He found my problem and fixed it! Excellent service and excellent care. A great company!read more
20:01 26 Apr 22Technician called ahead, showed up on time, and was very professional.
20:58 18 Apr 22After another company couldn't fix my issue, Acme fixed it in less than 45 min, & they had to fix a few things previous... company had messed up. I highly recommend Acme!read more
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23:48 11 Apr 22Great customer service! Always provides top notch quality and is super dependable.
17:30 11 Apr 22Outstanding job by these guys. From figuring out what was wrong with our old furnace to putting in the new one. They... were on top of it. Best AC/ Heat company in Longview changed out our outside compressor recently and were in and out Still the great companyread more
05:23 31 Mar 22I worked with Paul and Jody in a customer service training session for two days this week. They represented Acme... professionally It was a pleasure having them in class.read more
16:30 25 Mar 22Service is always fast. Every technician I’ve had come out was exceptional. Office staff always friendly and helpful.
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21:19 16 Mar 22The work was done professionally and the technician was knowledgeable and friendly.
17:55 08 Mar 22
20:56 03 Mar 22ACME technicians are always professional andhonest in their assessment of repairs for my equipment. I appreciate... their candor and advice which helps me know I am doing the right thing when it comes to big decisions for my HVAC systems.read more
23:24 16 Feb 22
18:23 15 Feb 22Acme Air Conditioning & Heating are always prompt and courteous. They get the job done quickly and make sure... everything is working. They are our first choice for Air and Heating needs.read more
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21:23 31 Aug 21Quick on-time arrival. The technician was clean, polite, knowledgeable and just overall easy to understand and trust.... He repaired the issue and gave me confidence that I will sleep in a cool house tonight! Grateful!read more
22:21 24 Aug 21Very professional and courteous, left their work area as clean as when they started. Took time to explain the work they... had performed and how to use the equipment they installed.read more
17:26 23 Aug 21Nathaniel came to give a diagnostic for our AC unit. He was helpful and showed me what he was doing and what was wrong... with the unit. Quick and thorough!read more
15:04 23 Aug 21Hands down the best service company I’ve ever dealt with.
20:52 05 Aug 21Chuck runs a top notch business
20:13 02 Aug 21It was wonderful to be attended to QUICKLY and PROFESSIONALLY. They are DEFINITELY my new AC people for rental property... and my house- and I will also DEFINITELY be referring them to friends and family!! Thank you, Acme!!read more
15:49 02 Aug 21I received a call and text from the technician before arrival. Nathaniel was very helpful explaining what the issue was... and gave multiple options for repair.read more
03:24 01 Aug 21Excellent tech and fellow veteran. Professional and knowledgeable.
22:10 30 Jul 21The Acme technician was thorough, professional and very knowledgeable. I recommended them to 2 friends within a few... minutes of them leaving my house!!!read more
20:02 26 Jul 21Great quick service from this company. Such an nice experience. Technician explained everything well and didn't try... to do extra or unnecessary things. I would give A+ for service and will definately use this company from now on for A/c and heating issues.read more
Doug and Kristal Childs
17:52 24 Jul 21ACME did a great job on our AC! Good communication from the office and Paul is an awesome technician.
18:45 22 Jul 21
14:45 22 Jul 21Quick and friendly service! Will use again.
16:09 13 Jul 21
17:57 10 Jul 21ACME Air Conditioning and Heating LLC is an awesome company. For a little over 4 years, we have thought we've been... having AC problems which nobody could seem to figure out. We were finally desperate enough to just buy a whole new central air system and hope that would fix our problems. We called several companies to come out to give us free estimates for a new system. I wanted a guarantee though that a new system would be the cure for our 90° house. Nobody could seem to promise that. ACME was the last company that I contacted. Paul was the name of the guy who came to give us an estimate. Normally, with giving an estimate, they will just look at the unit you have, tell you what they would replace it with, then tell you the cost. Not Paul.... He went over and above to try to see why the house was hot when the air coming out of the vents was cold. He even crawled under the house to check things out. He was here a good 2 hours and he was very bothered that he couldn't find an issue with the AC. Soon after he left, he called me up to see if I would be interested in having his boss come out with a thermal imaging camera to see where the heat was coming from in our house. I told him yes and that we would be willing to pay for that. That evening, the secretary called me to set up a time for the general manager Chuck Hineman to come out the next day. When Mr. Hineman came out, he found the source of our problems. Our ceiling was running at over 100° and it wasn't even a really hot day that day. So, our problem wasn't the air conditioner all this time but it was because our roof we had installed back in 2017 was not properly vented! We would have never known this had it not been for Paul and Chuck's determination to find the problem! Not only that, but Mr. Hineman didn't even charge us for him coming out either! Now we are in the process of getting our roof problem fixed, thanks to ACME and we will be using ACME for our heating and cooling needs from here on out!read more
06:17 10 Jul 21
00:01 03 Jul 21Thank you Paul for always being a great service guy! Thank you for always explaining exactly the cost and best options... for us. We truly appreciate you and ACME!read more
22:43 02 Jul 21Yonaton Contreras and his partner worked and got it done in half the time I was quoted! Thanks for getting my A/C back... and runningread more
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20:06 28 Jun 21Paul and Yoni quickly assessed and fixed my AC issue and had the system cooling and back in working condition in no... time. Very friendly, knowledgeable and professional.read more
17:20 24 Jun 21Technician was fast, friendly and professional. I would recommend using this business.UPDATE Used this company a... second time with a different technician. I can’t praise him enough. Our AC unit went out and he came out after his shift technically ended and worked 2 and a half hours past quitting time to ensure my family and I had AC. Thank you Mr. Paulread more
19:16 22 Jun 21Yoni and Ben did an excellent job installing my new central AC and heating units. They were on time, worked every... minute they were here, were very professional and easy to talk to and made sure that when they left my property was just as it was when they arrived.read more
21:29 21 Jun 21Jodi was amazing! I’ve used this company multiple times and have always been satisfied!
17:48 17 Jun 21Yoni & Ben did a great job!
00:50 17 Jun 21They were able to get someone out the within a few hours to repair my ac that was blowing out warm air. Nathaniel did... the repair, and he figured out what was wrong and had it fixed within minutes. He was also very friendly. Overall, great service, and I would definitely use them again.read more
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21:14 14 Jun 21
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15:53 11 Jun 21Amazing service. Came out and gave me options on price points. In the end came up with an acceptable plan and got our... ac working.read more
19:40 08 Jun 21Nathaniel was so friendly. Good service. Thanks!!
16:50 07 Jun 21Yoni and ben did an amazing job very professional so happy i used this company
22:01 02 Jun 21Replaced my heat pump with a new heat pump system with new thermostat. It was a professional change out. Both techs are... very knowledgeable about a/c and heating. I asked many questions and they answered everyone of my questions.read more
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19:49 28 May 21Greatly appreciate the friendliness and professionalism shown by Paul. Thank you for quick turnaround to get my air... working. Definitely recommend and will use againread more
15:57 28 May 21I love the service guys attitudes everytime the come out they are professional and have great attitudes and very... knowledgeable thank you guys for keeping my family and I coolread more
18:22 26 May 21Ben and Yoni installed unit today with very helpful knowledge on how to work thermostat.I appreciate all the time they... took keeping mess to a minimum as well.Will definitely want them back to service unit in the future.Yesterday Chuck did our estimate and we are very thankful he helped us on deciding best way to pick payment schedule to meet our budget being on fixed income sure was nice of him.Sunday William answered service call and let us know how we were needing a new system before throwing our money away like we did last time we put freon in it.Amber and Britney were very polite and assisted our review.Not being tech savy this is my second book I have written.Thankyou all we can enjoy indoors again.read more
17:27 25 May 21We replaced our 12 year old unit with a new one. The two-man crew arrived on time and efficiently removed and replace... both the old unit and the AC coils in the attic. They were professional, courteous and efficient. We have an annual service contract Acme and always get good honest service,read more
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17:47 16 May 21My home warranty provider put me in contact with Acme to diagnose and repair my AC. They were extremely friendly,... professional, and on-time. They quickly determined that my AC coil was leaking refrigerant and that it would need to be replaced. They contacted my warranty company for approval and within a week they were able to come back out and replace the coil. They would’ve been back sooner but I was out of town. Great company and will continue to use them beyond my home warranty term.read more
01:47 14 May 21
18:00 13 May 21Yoni is an excellent worker!
17:39 13 May 21William and Yoni were very friendly and efficient when fixing our air conditioning. I would defiantly use them again.
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20:14 10 May 21The guys come in and got with me and went over the scope of work and location of setting laid out tarps over carpet to... protect bedroom area. Installation of split unit went greatread more
22:44 27 Apr 21Great service. On time and very informative.
20:24 21 Apr 21Placed new AC unit in tested equipment very efficent. Recommend Ben and Yoni get a raise. Great customer service.
20:19 19 Apr 21Great company and employees. Have been doing business with them about 20 years. Always satisfied.
21:05 14 Apr 21
15:46 14 Apr 21They were able to respond quickly and Jody got my ax fixed quickly. Very good customer service.
20:52 12 Apr 21Well, it only took me 10 years, but - hallelujah - I've finally found a great HVAC company in which I have confidence... and on which I now rely for fast, professional and courteous service - TA DA - Acme Air Conditioning & Heating in Longview, Texas. I’ve come to count on the office staff to always ’answer with a smile’ and have scheduled convenient appointments for me so far. A bit over a week and a half ago, Paul (Cracker Jack ACME Technician), visited my home to conduct the spring checkup. He arrived right on time. I was impressed with his friendly demeanor and willing ability to answer all questions regarding my HVAC system. His respect for my home wasn't lost on me as I noticed him slip on covers for his shoes each time he came in from my yard. It was only one example of his thoroughly considerate and efficient visit. I'm a fan. Congratulations, ACME, for hiring such a positive representative as Paul. Make a note, folks: give ACME a try. (This may sound like a commercial, but the pitch simply derives from a very satisfied customer.)read more
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15:36 02 Apr 21Paul was on time, very knowledgeable, professional and helped us figure out what was going on and gave us great options... for moving forward. Will use again.read more
20:45 30 Mar 21Very polite, professional and prompt service. We have used Acme for the past 15 years and have been extremely pleased... with their service. I highly recommend Acme!read more
13:51 30 Mar 21Very professional and knowledgeable technician. He knew immediately what the problem was and repaired it in a timely... manner . Would definitely recommend.read more
18:34 23 Mar 21Kris and Yoni came to do spring maintenance on our HVAC system today. They also reworked gas piping to bring us up to... code to make our house safer and added a flow switch to our drain line. They were very professional, caring, and did a wonderful job taking care of all our requests. They are extremely pleased with the service and highly recommend ACME.read more
19:28 19 Mar 21Very professional and courteous.Ben and Yongi did a great job of communicating what and how everything worked.
21:39 02 Mar 21Wonderful service, they actually were able to come out earlier than scheduled. Our servicemen were friendly, ... listened to our problem and got right to work. The pricing was fair, problem resolved quickly and everyone was very courteous . Thanks for a great job!read more
19:18 24 Feb 21They were very professional and polite. They cleaned up before they left. Very pleased with technicians
17:38 14 Feb 21I called on Sunday because my outside fan had stopped and ice was forming. Nick call me immediately, was very friendly... and after asking a few questions told me everything was ok and explained what it was doing. Sure enough the fan came back on while he was talking to me. I told him to send me a bill, he said no he was just glad to help. I will be using Acme from now on.read more
20:49 12 Feb 21Our technician was honest and informative. He gave us a quote for future repairs we need to make and was very... forthcoming about what was a safety concern and what could be done later. Very knowledgeable service with absolutely no sales pressure; which is a major plus in my book!! We were also very pleased with the ease of access through the text messaging system to request an appointment! Definitely recommend!read more
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19:18 05 Feb 21Professional, courteous, utilized all safety precautions re:COVID, knowledgeable of products. I would definitely... recommend Acme to anyone needing an honest and knowledgeable AC/Heating service.read more
18:36 05 Feb 21Hard working gets the job done fast and very friendly. I will go through them again.
22:24 01 Feb 21I had replaced the thermostat on the system and the thermostat wasn’t working correctly. Paul came out on the service... call and repaired the system and also explained what was wrong. He also provided insight on possible future failure with the system due to the age. Very knowledgeable with no sales pressure.read more
18:01 20 Jan 21EXCEPTIONAL SERVICE!! We had 2 different techs come out to fix the heater on at the house Jody and Kris. They were... two of the best service technicians I have ever worked and were exceptionally professional and courteous. From a pricing standpoint they were very fair and they completely stood by all the work they did for us on the heater. I am extremely happy with every aspect of their service.... even when I called into the office and spoke to other team members at the front desk I was the team members were very friendly and they did everything they could do to make sure we were taken care of. Thank you for all the help, support and for being a FAIR and HONEST company.read more
18:30 15 Jan 21Very courteous, seems like they will take care of business they had to order a part
17:51 14 Jan 21
19:34 07 Jan 21ACME was amazing! Toni, Paul, Chris and Ben did great work and finished way earlier than the allotted time. Would... recommend ACME to anyone and everyone.read more
17:18 07 Jan 21
21:44 06 Jan 21I had my 20+ yr old heating unit replaced with the same brand of air handler. Quick delivery and professional... installation. I give them 5 stars.read more
17:22 06 Jan 21Friendly people. They do very good work.
18:17 23 Dec 20
15:41 16 Dec 20Yoni and Chris are the absolute best! They are efficient and so friendly. I always enjoy having them out for... maintenance on our system.read more
21:57 15 Dec 20
17:13 15 Dec 20Kris and Yoni changed the filter and checked all the unit. They found a very small problem and will give me more info... to repairread more
15:37 11 Dec 20
17:33 30 Nov 20Paul and Ben were phenomenal!! The quickest and best service we’ve had! We will definitely be using ACME in the future.... The response time was insanely quick! Same day service! Thank you guys! Y’all rock!read more
19:04 06 Nov 20
10:57 05 Nov 20Technician was prompt, professional, and performed the work within the suggested timeframe that I was given by their... office personnel. He was courteous and polite to my wife and children. All while remaining focused on the task at hand.10/10 will definitely use their services in the future.read more
20:27 26 Oct 20I had to call Acme once for my ac. It had gone out in the middle of the summer and I had an infant at home, I told the... receptionist my concerns and she had someone out the very next morning (it was after hours when I called initially) they are very courteous and very professional! I would recommend them to anyone I know! Thanks for the great service guys!read more
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18:58 16 Sep 20Prompt, great with communication, and clearly explained the issue. Was honest about timeframe with Covid causing delays... in parts. Up and running, and pleased with the service provided.read more
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18:53 12 Sep 20this company is the best we have ever dealt with. on 9/10/20 we requested service. on 9/11/20 they were at our home and... repaired the a/c. the tech was on time, knowledgeable, and very courteous. rarequalities in this day and age. highly recommend them to all.read more
20:57 11 Sep 20
20:50 04 Sep 20We were extremely pleased with the repairman but we thought the repair was a little overpriced.
15:58 31 Aug 20
04:11 28 Aug 20After the first call, they were very quick in coming up with solution options and we were able to have a new system up... and running without problems in no time. They came on time to appointments and were very easy to get in touch with throughout the process. They also took the time to explain the system to me and didn't seem rushed or annoyed with any questions I had.read more
15:12 25 Aug 20
17:02 21 Aug 20The crew of Ben, Yoni, John, and Paul did a great job and were pleasant to be around. We also enjoyed the additional... support from Jody and Chuck during the job. Thanks for all the effort and attention to detail during this job.read more
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21:12 14 Aug 20Will definitely use them again. Called at 12:30pm and was scheduled for between 1 and 3 and they were here at 2. Very... professional and nice. Cost was reason able too.read more
20:45 14 Aug 20The company was quick to get out to our house. No A/C in the middle of August is not a good way to be and thankfully,... it was fixed before noon. Highly recommend.Also, the technician was very kind and professional.Overall, 10/10, would recommend.read more
18:08 04 Aug 20Yonny and Ben did a great job!
19:58 31 Jul 20Had an issue with our outdoor unit, Paul was here within an hour of our call to Acme and had the issue identified and... the part replaced in ten minutes. Friendly and knowledgeable, explained the issue to me, zero complaints. 10/10.read more
22:52 23 Jul 20
18:41 23 Jul 20They were very nice both times they came to my home to work. They were on time and did a good job.
19:55 22 Jul 20PAUL WHITE DID EXCELLENT WORK ON REPLACING THE EVAPORATOR COIL. WE WILL REQUEST HIM BACK FOR ANY OTHER WORK ON OUR AC/... HEATING UNIT. HE IS ALSO VERY POLITE, INFORMATIVE, AND VERY KNOWLEDGIBLE.read more
17:38 22 Jul 20Both technicians did a great job. Polite, fast, and explained what they were doing very well.
13:51 21 Jul 20From scheduling our appointment to the service we received, everyone was friendly and worked to make sure they took... care of us. Chris, our service technician, was great! VERY polite and friendly. He took his time checking our air conditioner units both inside and outside. He replaced the filter and thoroughly cleaned our outdoor unit. We will always use ACME Air and highly recommend them to everyone.read more
22:46 20 Jul 20Very much appreciate the courtesy and respect of employee during the service call, sales call and the final... install.All showed knowledge and competence.Thank you for a job well done.Would highly recommend Acme...great guys.read more
21:03 15 Jul 20Paul was very nice, professional and informative. I had a previous technician from another company come out who... basically told me nothing was wrong. Paul came out, found the problem, and told me how to fix it in a cost-effective way. Very satisfied.read more
19:08 15 Jul 20Paul at ACME was on time and very professional and friendly. I had a simple issue involving vents in my house dripping... water and we assumed it may just be dirty filters but wanted to make sure. Paul still made sure to check the unit thoroughly to be sure there were no other issues. I would definitely use them again. Thank you Paul and ACME!read more
17:06 15 Jul 20John and Paul installed two new AC units in my house and the service was very professional. I will definitely go to... ACME for any future AC repairs and needs.read more
00:18 15 Jul 20Paul and Chuck were amazing and supportive throughout the entire process... got my AC running like new.HIGHLY... RECOMMEND!read more
16:48 13 Jul 20
05:47 12 Jul 20John and Paul installed my new air handler. They were very respectful and courteous and did a great job! Even cleaned... up after themselves 🙂 . I have been with Acme for years and will continue. Thanks guys!read more
16:44 11 Jul 20John from Acme was on time and professional. Same day response and fixed within an hour.
19:33 03 Jul 20The service man was prompt and explained everything he was doing. Made recommendations for the unit and the cost was... extremely reasonable!!! Thank you for the professionalism and the quality of the work delivered!!!read more
15:15 01 Jul 20Yanni, John, and Paul have been to our home recently to deal with a tricky issue in our AC. Each of them has been... extremely professional, willing to explain what they are doing and patient with questions. While I don't want to have an AC issue, I do feel very confident that when I do, acme will come out and will send great people to fix it.read more
15:10 01 Jul 20Acne came out to deal with an issue on our ac fan. He spent the time to diagnose the issue, make the repair and then... wait to see if the repair was successful. He is very professional and knows what he is doing.read more
17:22 25 Jun 20
15:17 25 Jun 20
13:51 25 Jun 20
15:13 24 Jun 20Guys were friendly & on time - did repairs & left things clean
19:27 22 Jun 20
17:16 22 Jun 20Yoni and Ben were professional and fast to get my ac fixed!
20:27 18 Jun 20The service is always great and top notch. Always easy to reach some for help, service or information. The service... technician’s use of a temporary spare part to keep my system going until the new guaranteed part could be ordered and installed was excellent. I really appreciate that. 👍🏾read more
16:51 10 Jun 20Best Customer Service EVER! From now on, Acme is the only HVAC service we will ever use. Their technician even... offered to bring my groceries in for me...gotta love that!!read more
14:48 09 Jun 20The guys were super nice and this time I did not feel overcharged like most a.c. companies.
06:01 07 Jun 20
00:30 04 Jun 20I was very impressed at how quickly Paul came out on a Sunday afternoon and "put a band-aid" on my A/C until my new... unit came in. Thank you for your help Paul! Thank you to Chris and Cameron for coming out to install my new furnace. You were fast and efficient, and answered all my questions.read more
18:22 02 Jun 20
00:32 31 May 20
17:02 27 May 20Great experience this and every time. Cameron arrived on time and took great care in servicing my older AC unit. He... even took apart the outside unit and cleaned it very thoroughly. I’m very pleased.read more
23:59 26 May 20ACME is the only company we have used to service our air conditioning needs. Friendly people that communicate well,... treat you right, and take care of business.read more
19:19 26 May 20
17:27 26 May 20
19:44 20 May 20I highly recommend this company. I called at 9 this morning, they sent repairmen before noon. They fully explain... price options and don’t pressure a hard sale on new equipment unless absolutely necessary! Will definitely continue calling them for heating and air issues.read more
20:04 08 May 20We have used Acme HVAC for over 10 years and they have been great! No matter the issue they show up on time, do the... job, AND clean up any mess. We have been under a customer service contract which covers both spring & fall check-ups at an extremely fair price; and any repairs needed during the year are quickly tended to, again at a fair cost to us "seniors" It's comforting to know we have them in our corner!read more
22:58 07 May 20
17:31 07 May 20
14:34 07 May 20Kris was awesome! Very knowledgeable, answered all of my questions, showed up on time, and was able to come fix my ac... shortly after I had called.read more
DEBORAH ANN SHELTON
23:53 05 May 20
21:15 04 May 20Very friendly and professional employees.
17:21 04 May 20
20:23 30 Apr 20
21:22 28 Apr 20Acme is top notch! They accessed the problem with my A/C unit & fixed it promptly.Their Communication and Service is... the best in East Texas.They shoot you straight, and get the job done. If you want quality, you can find it with Acme Air Conditioning & Heating.read more
19:18 24 Mar 20ACME got my heating and air working!! I highly recommend these guys!
23:23 16 Mar 20
23:32 13 Mar 20
21:40 05 Mar 20
20:41 03 Mar 20
18:43 28 Feb 20
19:33 27 Feb 20Cameron was very helpful and answered all of my questions with quick and knowledgeable responses. He did an awesome... job.read more
16:53 27 Feb 20Very friendly and great customer service!!
16:41 25 Feb 20
17:28 24 Feb 20
15:22 24 Feb 20Great service! Highly recommend!
14:57 24 Feb 20Nice and frendly; Came out on weekend late at night after I called.
15:44 22 Feb 20Good work
22:18 21 Feb 20
15:59 21 Feb 20Noah replaced the igniter on my heating unit on 2/13/2020. It failed to work on 2/19/2020. He was very prompt and... returned to replace that one. He went about his work professionally, explaining the problems as he worked and was enjoyable to have in my home.read more
13:57 21 Feb 20
10:00 21 Feb 20Noel was great!
23:51 15 Feb 20Andrew is our HERO! Our unit is only 6 months old. We woke up on February 15th (Saturday morning) and it was 59 degrees... in the house! We figured no one worked on Saturday but to our surprise someone answered the phone! We explained our situation and she had Andrew come out and replace our thermostat within hours!!!He was very courteous, very knowledgeable and explained everything he was doing. He also impressed me by putting on protective shoes so he wouldn't bring dirt in from outside!Very impressed!! Thank you Andrew!!!read more
22:40 14 Feb 20They were fantastic! Excellent service!
19:01 14 Feb 20
18:54 13 Feb 20
19:36 12 Feb 20
17:23 05 Feb 20Super job and excellent service!
17:22 05 Feb 20I enjoyed speaking with acme. The staff was extremely helpful starting with getting the estimate to installing the new... units. They were very knowledgeable and answered any an all questions we had. I would highly recommend this companyread more
16:46 05 Feb 20Friendly and professional! They did a great job!
16:36 05 Feb 20I have dealt with Acme Air Conditioning & Heating for several years. I own several rental properties which have... required maintenance and service as well as many replacements.I have found Acme to be responsive to my needs and they have helped me cut my maintenance costs tremendously.I have recommended Acme to others and will continue to do so.read more
15:08 05 Feb 20
13:39 05 Feb 20Diagnosed problem and didn’t over sale or take advantage. The problem was very minor and he could have said it was more.
18:04 03 Feb 20Johnny that came out was very professional , and on time !!!ive never had a better experience with any other heating... and air company ....I tell my friends and family if they ever have problems with they’re units to call Acme they’re the best reliable and trustworthy service around 💯read more
16:55 30 Jan 20Noel was great and efficient. Amber from the office was professional and kept me updated on the status of the service... provided.read more
18:10 29 Jan 20
14:04 29 Jan 20
23:31 27 Jan 20
13:42 23 Jan 20We have used acme for several years for all our properties both commercial and residential as well as our businesses... and home. They are always on time, incredibly fair priced and very easy to work with. They replaced the entire AC system in our home for much less than we thought we would have to spend. We highly recommend them.read more
22:50 06 Jan 20
18:39 02 Jan 20They are the best. My ac at our shop went out and it was replaced fast! Then they got me financed with 0% interest!
Colts Fan 11C
18:53 20 Dec 19I had to have a whole new HVAC unit inside and outside. Ben and Aaron did a fantastic job and did it in a timely... manner. Very good at answering any questions I had. I feel confident that I made the right choice by using Acme Air Conditioning and Heatingread more
04:07 12 Dec 19
22:31 06 Dec 19
23:38 05 Dec 19
23:09 26 Nov 19
19:03 26 Nov 19Crew was on time and did a great job with our older heater units. We are now up to code and nice and warm. I would... recommend Acme for your next job.read more
15:23 26 Nov 19Yani was punctual, polite, went straight to work. He explained what he had done and was on his way. Very professional
01:51 20 Nov 19
03:10 16 Nov 19As always, tech was very quick yet thorough. Professionalism at its best! That’s why I stick with ACME.
00:08 15 Nov 19
21:41 13 Nov 19Noel was very friendly and professional! He explained every detail so I could understand. He gave me several options... and made sure I understood the problems and solutionsread more
22:27 11 Nov 19Service was great. Technician explained the problem and corrected it quickly. I will continue to use Acme all my... heating and air conditioning needs.read more
22:53 08 Nov 19My actual unit was popping the fuse in furnace and outside unit would not come on. I called and they were on time as... scheduled. Nick was my repairman, very professional and polite. He explained how the AC operates as he was diagnosing problem. Also they have very reasonable prices. I will definitely use them again if needed.read more
16:53 07 Nov 19Gas valve went out in my furnace. Called acme up and had it fixed right away. My techs name was Hernan. Ty for your... great work ethic and quality service. Five stars from me. Thx acme.read more
22:16 06 Nov 19
21:14 05 Nov 19Knowledgeable, honest professionals at a great price. Highly recommend!
03:01 03 Nov 19
22:28 02 Nov 19The person who came to our home was Hernan. He was "wonderful"!!
16:24 01 Nov 19Tech was professional and courteous. He introduced himself and explained what he was doing and appeared to be extremely... knowledgeable about his job and the problem we were having. He checked the entire unit from top to bottom. He found the problem and corrected the issue. He wore shoe covers each time he entered the house to avoid tracking in dirt or mud. Before he left he explained a preventative maintenance program offered by his company and left the form for us to consider. We will use ACME if we ever have any other problems, great service.read more
18:07 31 Oct 19Service technician, Hernan was on time, very professional and communicated well. He even offered helpful tips for... efficiency of my unit. Great service experience.read more
17:35 31 Oct 19
16:39 31 Oct 19
16:22 31 Oct 19ACME was very professional and their service techs were very kind, punctual, interacted with my kids, and did a... fantastic job! I would highly recommend their services! Yoni made sure our system was ready to go for the winter!read more
17:01 29 Oct 19
11:20 25 Oct 19
22:36 24 Oct 19We’ve used Acme for years with no issues with our AC. Finally had a little trouble this summer. It took them several... times coming out to get it right, but they were always friendly and thorough. Everything—AC and heater—is working correctly now.read more
16:34 21 Oct 19Great service! The technicians were extremely polite and took care of the problem quickly.
05:02 19 Oct 19Very professional office staff and the tech Hernan that came out to perform maintenance work, was very professional and... answered any questions I had clearly. Great job to this company.read more
17:52 18 Oct 19Excellent service.
13:52 16 Oct 19
12:59 13 Oct 19I will say you did a great job and helped us in all we needed thank you.
22:21 11 Oct 19Disappointed when I turned new heating system on and no heat. I called about noon and someone was here about 4:30 and... it is now working fine. Installers forgot to open gas valve. All is well and I was taken care of in one day.read more
19:41 10 Oct 19
15:22 05 Oct 19I love this company! Very competitive pricing, caring and qualified to handle many problems.The only downside is some... of the maleWorkers do not know how to clean up and to put things back where they found them.All in all a great companyread more
18:50 04 Oct 19Highly responsive, informative, and friendly! Great way to beat the heat
23:27 04 Sep 19Excellent service and very quick response time. Highly recommend Acme Air. Any time we’ve dealt with anyone from Acme... they have been very nice. Reasonable prices too.read more
16:05 29 Aug 19The young man that came explained everything he was doing and showed me what to look for in my unit . He was very... respectful and was willing to help me understand every question I ask, I definitely will use this company again. Thank you again.read more
20:56 26 Aug 19Received phone call to schedule appointment. Prompt service. Always pleasant and professional technicians.
22:13 25 Aug 19Great experience. Showed up in about a hour from when I called. Sunday evening! Tech diagnosed our concern, explained... thoroughly what had happened, and got it fixed within a hour. Super courteous and professional. We signed up to have them come out every 6 months to do a check, and look forward to working with them again.read more
21:54 22 Aug 19Acme air conditioning has the most honest reliable technicians you could expect to find. I have used them several times... and have never been disappointed. They came out one time after hours when they could have waited until the next day. Keep up the good work.read more
17:36 21 Aug 19They called to tell me the approximate time I should expect them. The showed up earlier than I expected. Very friendly... , professional, easy to talk to. Quick fix.read more
21:37 13 Aug 19Jody, was our technician. Very knowledgeable about what was going on with our A/C, explained everything to us.... Hopefully they can get the process expedited through our warranty insurance and replace all the problem part'sread more
22:50 07 Aug 19
18:17 03 Aug 19Fast response, awesome technician. Thanks!
23:59 02 Aug 19
23:38 01 Aug 19
23:49 31 Jul 19
19:07 29 Jul 19
14:45 26 Jul 19Very prompt with scheduling! Great customer service and better pricing than several others I called!! Would definitely... use in the future!read more
15:25 19 Jul 19I was very pleased with the technicians well mannered, hard working and diligent approach to assisting my family with... our air conditioning problems.read more
17:29 15 Jul 19Excellent service!
18:45 11 Jul 19
21:57 09 Jul 19Service was quick. on time and very friendly. They have become my "go to" a/c company.
21:46 06 Jul 19excellent,very friendly and knowledgable tech
18:24 27 Jun 19
20:26 26 Jun 19ACME Air has always been very professional and efficient in servicing our air conditioner. Their explanations are... clear and they offer suggestions to keep the unit running in good condition. I highly recommend this company.read more
16:27 26 Jun 19Courteous, knowledgeable, prompt. I have used ACME since they first started business. Never had a complaint. Always... good srevice.read more
17:39 24 Jun 19Technicians very polite. Knowledgeable about what they were doing and answered any questions I had. Glad Acme is my... ac/ch company.read more
21:59 22 Jun 19Great experience. Awesome technician. Took the time to explain everything to me.
13:32 20 Jun 19
23:51 19 Jun 19I’m very impressed with the service I received from ACME today. It only took 30 min for them to get to my house after... the service call was made. The gentleman was very professional and found the problem within minutes. Best of all I have cool air. Yay!!!read more
David Wilcox Jr
16:09 19 Jun 19Acme has been my heating and cooling company for many years. Always friendly and reliable. I highly recommend Acme to... service your home!read more
12:33 16 Jun 19
12:56 15 Jun 19Professional and reliable! The 24/7 on-call service is honest and gives you a realistic timeframe of arrival. Great... communication and friendly service. I wouldn’t call anyone else! Thank you Acme!read more
18:43 14 Jun 19Hernan came out to look at one of our units. He called my tenant, as requested, about 30 minutes before our appointment... started. He did arrive early which was nice. He called to let me know the issue and told me what we needed to do. We have a home warranty currently and he knew exactly how our home warranty worked and what it covered which was impressive. Our lines were clogged and he told me the exact price it would be to clean the unit. He even told us that it was not currently and emergency and it did not necessarily have to be done ASAP. His honesty and knowledge was what made me more like to get the service done. He was the opposite of pushy but was ready to do the job as soon as I agreed. Outstanding experience and I know who I will be calling for any HVAC needs down the road. Highly recommend.read more
15:05 11 Jun 19
21:59 06 Jun 19Efficient, knowledgeable, courteous. Price is good.
14:56 06 Jun 19
15:57 05 Jun 19The ACME technician, Hernan, was quick, personable, and knowledgeable. He evaluated my heating and air conditioning... system without putting me through a hard sell to replace (as some A/C outfits do). Was very satisfied with his work and I am seriously considering signing up for their service agreement.read more
18:21 04 Jun 19The service was excellent. Very pleased with the outcome. Thank you.
15:39 04 Jun 19The gentleman that came was awesome he was knowledgeable, fast and professional. I’m pleased with his service and... highly recommend this company for your repairs.read more
13:31 04 Jun 19
14:01 02 Jun 19Thanks for coming out late at night and fixing my A/C, I couldn’t be happier!
00:34 02 Jun 19Your technicians are very curious and knowledgeable. We appreciate them.
16:10 01 Jun 19Fast response on a Saturday!!! Good and fair pricing! I will use them again for my service needs. I really enjoyed... the fact that they do not play games or try to scam. Shout out to Noel for his expertise and advice to help avoid this same issue in the future.read more
19:26 31 May 19As always job professionally well done and will continue to rely on Acme air service for my heating and A/C needs.
00:05 30 May 19Very quick service and professional. I would use their services again. Technician was knowledgeable and answered all... of our questions.read more
19:25 29 May 19I used Acme for the first time today just to check and clean my ductless mini split. Wow the gentleman was on time... and knew what he was doing and was friendly and got right to work. The charge was exactly what i was told when i made the appt. i highly recommend and will definitely use them again if needed.read more
15:56 26 May 19I have been very pleased with every interaction with ACME air conditioning. They are always quick to respond and have... been professional at every level of the process. In Longview, it’s hard to find a reliable service provider like this. I highly recommend ACME.read more
16:56 25 May 19Came right on time! Did the work in a timely manner and clearly communicated any issues they saw! Even left an app for... a yearly plan!read more
14:39 24 May 19These guys are great, honest and extremely professional.
22:07 21 May 19
17:40 21 May 19
20:54 20 May 19Was courteous, on time, very professional. Explained everything to me.
14:12 20 May 19
14:47 16 May 19
23:27 10 May 19Acme airconditioning and heating! They are awesome . The guy are so professional and friendly . We've been with them... way over 12 years. I recommend acme A/C and heating to any of my friends. Y'all rock!!!!read more
21:10 07 May 19They did a very good job, very professional
14:38 07 May 19Jason was extremely helpful!! He went out of his way to explain what needed to be fixed and why!! We were very happy!
02:16 07 May 19Technician was great. He was friendly and had knowledge of air conditioning unit. We will definitely use Jody of Acme... Air again! Great service!read more
23:33 03 May 19Thanks Acme for providing superior service. Noel does as excellent job as a HVAC Service/repairman. He is thorough and... explains all of the work he does. I have been very pleased with the Duct Air Cleaning Device he installed last fall. My house smells much cleaner and the air is cleaner!read more
19:20 02 May 19Tech was great, and polite. Diagnosed the problem and fixed in the same visit! Wore protective shoe covering as well.... Grateful to have my air fixed so quickly!read more
17:14 01 May 19
02:54 27 Apr 19These folks were extremely professional, knowledgeable, and thorough. An AC refrigerant leak was found that had been... looked for several times before. I couldn't ask for better service than this team has provided, and I will be calling them again when the need arises. I highly recommend these folks...read more
20:44 26 Apr 19
19:50 24 Apr 19
17:02 23 Apr 19Fast and efficient. Will definitely recommend.
14:11 17 Apr 19
Wilford & Ginger Case
18:10 16 Apr 19Acme has served us well for several years. The techs are very respectful in their service and have always done a great... jobread more
15:20 15 Apr 19
12:26 14 Apr 19Acme took good care of us, really appreciated Jody checking on us following the repairs. Acme is our choice for air... conditioning purchase and service!Mike & Karlaread more
17:43 11 Apr 19Very courteous and knowledgeable
23:32 10 Apr 19The tech who came out was very knowledgeable, took his time to explains things to us and dumb it down so we understood... what was wrong. He was very professional and personable. Only want him from now on to service our home! Simply amazing.read more
21:52 10 Apr 19Jason was very knowledgeable and helpfulHe was trying to help me in every wayHe was very good as a person and... salesman.Very satisfied with himread more
03:21 09 Apr 19I was recently widowed when I contacted Acme. Never had to handle repairing anything in almost 40 years. They came,... assessed my AC problem and got it done in the time frame we agreed on. Very professional, but also very kind. I recommend Acme if you want excellence, professionalism and great attitude concerning their business and their customers!read more
21:09 02 Apr 19Totally satisfied with the service I received today! I have stayed with Acme all these years because of the consistent... quality of their service. My a/c unit lasts and lasts because of their semi-annual maintenance!read more
21:30 01 Apr 19Had our yearly service contract renewed today. Jason was so considerate and neat, putting on shoe covers when he... entered the house, rolling the garden hose up when he was done, and is just always so professional. What a pleasure to do business with a company that values our business and we know will always be there if we need them. Keep up the good work, see you in the fall!!read more
17:59 30 Mar 19
13:58 29 Mar 19The service repair technician (Jody) was professional and nice. Wonderful and honest service. Thank you.
22:08 26 Mar 19
20:03 26 Mar 19I felt Chuck was honest and didn't try to oversell the job, and beat the competitor's estimate by nearly half
23:51 25 Mar 19Awesome experience, I would highly recommend this company.
00:47 21 Mar 19Matt went way out of his way to finally get out unit replaced. He and his team ( office managers and team) did awesome... job! I would highly recommend them to anyone! 👍👍read more
21:14 20 Mar 19
19:20 14 Mar 19
20:28 13 Mar 19Great service, knowledgeable tech Jason. Very timely response. I would recommend them for any a/c heating installation... or service.read more
16:16 04 Mar 19
16:24 28 Feb 19The guys were really quick to respond to my request for service. Very professional and thorough.
10:58 26 Feb 19Man ! Mr. Noha was awesome ! And may God bless you him . He got here so quickly and cared ,that I understood how my... product worked . He'll be rish one day ....Lol thanks Mr. !!!read more
15:54 21 Feb 19Jason was very friendly and informative. He explained everything to us and gave us options. I have signed up for the... maintinance program and have piece of mind now that we are in good hands!read more
19:02 19 Feb 19Very good timely response
19:01 31 Dec 18Fast and efficient. Very friendly and took the time to explain what he was doing and why. Would highly recommend.
20:17 15 Dec 18Great service and very professional, he explained everything that he was doing, he also did everything in a timely... manner, job well done. Would recommend to family and friends.read more
00:45 14 Nov 18JR the technician here in longview TX was very helpful.
18:32 26 Oct 18
15:25 24 Oct 18
19:40 18 Sep 18I was very pleased with the service and professionalism that Acme Air Conditioning has provided me for years. Jason was... very helpful and curtious while taking care of my air conditioning issue. I would recommend them to anyone who needs a great Air Conditioning service company.read more
17:18 16 Jul 18We love J.R.! He is so funny and friendly, knowledgeable and fast. Anytime we have a problem, he fixes it quickly. ... Thanks Acme Air for the quick service.read more
19:14 24 May 18JR represents this company very well. He is very knowledgeable and very good at explaining things so that you can have... an understanding of the functionality of your particular unit. Give them a try.read more
23:44 19 May 18
God's Grace Baptist Church
19:33 16 May 18JR (service technician) very professional and nice. He found the problem immediately and had our ac up and running in... minutes.read more
14:33 03 May 18We were pleased with ACME. I contacted them around 5:30 one evening, by 7:30 a technician was at our home ready to... work, by 8:30 our a/c was working well. We really appreciated them calling us back (a competitor of theirs doesn't) and being able to get to us in a prompt manner. The technician ( I believe Paul) was knowledgeable and very courteous. Pricing was reasonable as well. We will use ACME for our future heating and air conditioning needs.read more
20:55 27 Mar 18Great peaple, been using them for 10 years. Called them again this weekend and they fixed my ac problem quickly. Paul... did a great job and was pleasant to talk with, he gave me a detailed description of the part that need replacement, $150$ fix and cold air. Thanks again.read more
00:33 09 Mar 18Man... the representative, Paul white, he went above and beyond what I could have ever imagined. He was so polite and... respectful, especially to my mother, (yes ma'ma, no ma'ma). He answered all the questions we had. The best part was he worked hard non-stop for 3 and a half hrs. From 3 to 6:30 he did his utmost to get the invoice filled with every issue we had to be taken care of and he replaced the air compasitor....P.S. This man deserves a RAISE big time. Never seen a man bust his butt so hard in my life.read more
13:44 04 Mar 18
21:00 13 Feb 18Acme AC was excellent. JR showed up during the pre-scheduled time, quickly diagnosed the problem with our heater,... While thoroughly explaining what he was doing and how everything should properly function. He had to order parts for a permanent fix, but got us up and running in no time. Thanks!read more
15:03 18 Jan 18Acme Air and Heat came to our home because they are the company that our home warranty uses. The tech, Paul was very... polite, knowledgeable, professional and had our issue corrected in no time. Also, they were at our home in around 3 hours from the time we called our home warranty. I would highly recommend Acme Air and Heat!! Very satisfied!!read more
16:54 15 Jan 18Brandon the owner of Acme Air Conditioning & Heating is a top notch professional. I asked another contractor friend... "Do you know anyone in the HVAC business that is trustworthy?" He told me about Brandon with Acme. Brandon came to my home and was the first contractor that spent time showing me the inside of my unit. My 4 ton unit had a lot of corrosion and was leaking freon. My other unit that served the master bedroom wasn't working either. It was 62 degrees on that side of my home and Hallsville had had 30 degree temps all week . After a discussion about my options I decided to go with 2 brand new units. Both my units were 15 years old. I appreciate Brandon showing and explaining everything to me. Often I think contractors don't think women are interested in the hearing about the details of an HVAC unit but I'm the owner and decision maker of my home and I appreciated that he treated me as such. Jordon and Alfred were the two installers. They also did a fantastic job. Everyone at Acme wears shoe booties to protect the floors and they also use drop clothes to catch any debris. Jordon and Alfred were respectful and kind. They are hard workers. A couple days after the install I heard a small buzzing noise in one of the units. Paul came out this morning and found it was just a small piece of tape that was loose. He fixed it promptly and all is well. Overall, I'm very pleased with the ACME and their staff! I have already recommended this company to two of my friends.read more
17:58 13 Jan 18Acme A/C and Heating had the best customer service, they are fast, friendly and efficient. I have been using Acme for... several years and they have always been upfront and honest. Their prices are fair and they don't price gouge. I tried another company before I found Acme, this other company, walked in the door looked at the furnace and said I can't do anything and charged me $85 for nothing. Acme had never done that, they have always resolve any issues and sometimes at no charge. This is an excellent company to use and I highly recommend them. Thanks Acme for caring about your customers.read more
21:52 29 Dec 17Paul was awesome!
18:31 25 Jul 16They are wonderful!
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