Customer Reviews

Acme Air Conditioning & Heating will provide for the ever-changing needs of our customers through quality, honesty and superior service to continuously improve East Texas homes’ indoor air quality and comfort. But don't take our word for it! See what our customers have to say about Acme.

Google Reviews

3Gen TV
3Gen TV
18:02 09 Sep 21
Kimberly Kingston
Kimberly Kingston
21:23 31 Aug 21
Quick on-time arrival. The technician was clean, polite, knowledgeable and just overall easy to understand and trust.... He repaired the issue and gave me confidence that I will sleep in a cool house tonight! Grateful!read more
Ron Wallace
Ron Wallace
22:21 24 Aug 21
Very professional and courteous, left their work area as clean as when they started. Took time to explain the work they... had performed and how to use the equipment they installed.read more
Jo Sanders
Jo Sanders
17:26 23 Aug 21
Nathaniel came to give a diagnostic for our AC unit. He was helpful and showed me what he was doing and what was wrong... with the unit. Quick and thorough!read more
Paul White
Paul White
15:04 23 Aug 21
Hands down the best service company I’ve ever dealt with.
John Sims
John Sims
20:52 05 Aug 21
Chuck runs a top notch business
Ellen Adams
Ellen Adams
20:13 02 Aug 21
It was wonderful to be attended to QUICKLY and PROFESSIONALLY. They are DEFINITELY my new AC people for rental property... and my house- and I will also DEFINITELY be referring them to friends and family!! Thank you, Acme!!read more
Mindy Walls
Mindy Walls
15:49 02 Aug 21
I received a call and text from the technician before arrival. Nathaniel was very helpful explaining what the issue was... and gave multiple options for repair.read more
Darren Conway
Darren Conway
03:24 01 Aug 21
Excellent tech and fellow veteran. Professional and knowledgeable.
Jeff Farrell
Jeff Farrell
22:10 30 Jul 21
The Acme technician was thorough, professional and very knowledgeable. I recommended them to 2 friends within a few... minutes of them leaving my house!!!read more
Bonnie Mellott
Bonnie Mellott
17:40 27 Jul 21
Replaced refrigerant
judy tidmore
judy tidmore
20:02 26 Jul 21
Great quick service from this company. Such an nice experience. Technician explained everything well and didn't try... to do extra or unnecessary things. I would give A+ for service and will definately use this company from now on for A/c and heating issues.read more
Doug and Kristal Childs
Doug and Kristal Childs
17:52 24 Jul 21
ACME did a great job on our AC! Good communication from the office and Paul is an awesome technician.
Jane Rozell
Jane Rozell
18:45 22 Jul 21
D. D
D. D
14:45 22 Jul 21
Quick and friendly service! Will use again.
Kelli Hodkinson
Kelli Hodkinson
19:13 14 Jul 21
Yoni and Ben were very professional. We were told they’d be there between 8-10. They arrived about 8:30 and were done... in about 2 hours. I felt like they were efficient and got the job done quickly. Highly recommend their service.read more
Wolf Gang
Wolf Gang
16:09 13 Jul 21
Rochelle Perry
Rochelle Perry
17:57 10 Jul 21
ACME Air Conditioning and Heating LLC is an awesome company. For a little over 4 years, we have thought we've been... having AC problems which nobody could seem to figure out. We were finally desperate enough to just buy a whole new central air system and hope that would fix our problems. We called several companies to come out to give us free estimates for a new system. I wanted a guarantee though that a new system would be the cure for our 90° house. Nobody could seem to promise that. ACME was the last company that I contacted. Paul was the name of the guy who came to give us an estimate. Normally, with giving an estimate, they will just look at the unit you have, tell you what they would replace it with, then tell you the cost. Not Paul.... He went over and above to try to see why the house was hot when the air coming out of the vents was cold. He even crawled under the house to check things out. He was here a good 2 hours and he was very bothered that he couldn't find an issue with the AC. Soon after he left, he called me up to see if I would be interested in having his boss come out with a thermal imaging camera to see where the heat was coming from in our house. I told him yes and that we would be willing to pay for that. That evening, the secretary called me to set up a time for the general manager Chuck Hineman to come out the next day. When Mr. Hineman came out, he found the source of our problems. Our ceiling was running at over 100° and it wasn't even a really hot day that day. So, our problem wasn't the air conditioner all this time but it was because our roof we had installed back in 2017 was not properly vented! We would have never known this had it not been for Paul and Chuck's determination to find the problem! Not only that, but Mr. Hineman didn't even charge us for him coming out either! Now we are in the process of getting our roof problem fixed, thanks to ACME and we will be using ACME for our heating and cooling needs from here on out!read more
Bernie Miller
Bernie Miller
06:17 10 Jul 21
Lorna Alaniz
Lorna Alaniz
00:01 03 Jul 21
Thank you Paul for always being a great service guy! Thank you for always explaining exactly the cost and best options... for us. We truly appreciate you and ACME!read more
Charles jones
Charles jones
22:43 02 Jul 21
Yonaton Contreras and his partner worked and got it done in half the time I was quoted! Thanks for getting my A/C back... and runningread more
Tara Thomas
Tara Thomas
14:44 30 Jun 21
Acme Air Conditioning was great! Got back to me very quick to set up an appointment time that was within the next... couple days. Jody called before he arrived was very professional and got my air conditioning back to working order. Will call them again for future issues.read more
Mstr Chiefin
Mstr Chiefin
23:50 29 Jun 21
Lacey Centers
Lacey Centers
20:41 29 Jun 21
Joanne Hittle
Joanne Hittle
20:06 28 Jun 21
Paul and Yoni quickly assessed and fixed my AC issue and had the system cooling and back in working condition in no... time. Very friendly, knowledgeable and professional.read more
W C
W C
17:20 24 Jun 21
Technician was fast, friendly and professional. I would recommend using this business.UPDATE Used this company a... second time with a different technician. I can’t praise him enough. Our AC unit went out and he came out after his shift technically ended and worked 2 and a half hours past quitting time to ensure my family and I had AC. Thank you Mr. Paulread more
Betty Seely
Betty Seely
19:16 22 Jun 21
Yoni and Ben did an excellent job installing my new central AC and heating units. They were on time, worked every... minute they were here, were very professional and easy to talk to and made sure that when they left my property was just as it was when they arrived.read more
Staci Winters
Staci Winters
21:29 21 Jun 21
Jodi was amazing! I’ve used this company multiple times and have always been satisfied!
Jay Walters
Jay Walters
17:48 17 Jun 21
Yoni & Ben did a great job!
Courtney Sessions
Courtney Sessions
00:50 17 Jun 21
They were able to get someone out the within a few hours to repair my ac that was blowing out warm air. Nathaniel did... the repair, and he figured out what was wrong and had it fixed within minutes. He was also very friendly. Overall, great service, and I would definitely use them again.read more
secret pro gamer videos
secret pro gamer videos
21:14 14 Jun 21
Wayne Enterprises Photography
Wayne Enterprises Photography
15:53 11 Jun 21
Amazing service. Came out and gave me options on price points. In the end came up with an acceptable plan and got our... ac working.read more
Barbara Ward
Barbara Ward
19:10 09 Jun 21
Highly recommend this company. Our technicians were Yoni and Ben. They did a great job!
Stephanie Slater
Stephanie Slater
19:40 08 Jun 21
Nathaniel was so friendly. Good service. Thanks!!
Karen Vallejo
Karen Vallejo
16:50 07 Jun 21
Yoni and ben did an amazing job very professional so happy i used this company
Charles Wagley
Charles Wagley
22:01 02 Jun 21
Replaced my heat pump with a new heat pump system with new thermostat. It was a professional change out. Both techs are... very knowledgeable about a/c and heating. I asked many questions and they answered everyone of my questions.read more
Jason Burgess
Jason Burgess
18:28 02 Jun 21
John Zanzig
John Zanzig
18:38 30 May 21
Kelly Franklin
Kelly Franklin
19:49 28 May 21
Greatly appreciate the friendliness and professionalism shown by Paul. Thank you for quick turnaround to get my air... working. Definitely recommend and will use againread more
Tonia Jackson
Tonia Jackson
15:57 28 May 21
I love the service guys attitudes everytime the come out they are professional and have great attitudes and very... knowledgeable thank you guys for keeping my family and I coolread more
Judith Mancil
Judith Mancil
18:22 26 May 21
Ben and Yoni installed unit today with very helpful knowledge on how to work thermostat.I appreciate all the time they... took keeping mess to a minimum as well.Will definitely want them back to service unit in the future.Yesterday Chuck did our estimate and we are very thankful he helped us on deciding best way to pick payment schedule to meet our budget being on fixed income sure was nice of him.Sunday William answered service call and let us know how we were needing a new system before throwing our money away like we did last time we put freon in it.Amber and Britney were very polite and assisted our review.Not being tech savy this is my second book I have written.Thankyou all we can enjoy indoors again.read more
Randell Tarin
Randell Tarin
17:27 25 May 21
We replaced our 12 year old unit with a new one. The two-man crew arrived on time and efficiently removed and replace... both the old unit and the AC coils in the attic. They were professional, courteous and efficient. We have an annual service contract Acme and always get good honest service,read more
Janet Johnston
Janet Johnston
21:34 24 May 21
Jennifer Jones
Jennifer Jones
17:12 24 May 21
Amber Lawhorn
Amber Lawhorn
16:45 20 May 21
Kirk Meharry
Kirk Meharry
14:56 18 May 21
Craig Gibbons
Craig Gibbons
17:47 16 May 21
My home warranty provider put me in contact with Acme to diagnose and repair my AC. They were extremely friendly,... professional, and on-time. They quickly determined that my AC coil was leaking refrigerant and that it would need to be replaced. They contacted my warranty company for approval and within a week they were able to come back out and replace the coil. They would’ve been back sooner but I was out of town. Great company and will continue to use them beyond my home warranty term.read more
Marian Doktor
Marian Doktor
01:47 14 May 21
Yonatan Contreras
Yonatan Contreras
18:00 13 May 21
Yoni is an excellent worker!
Courtney Akvan
Courtney Akvan
17:39 13 May 21
William and Yoni were very friendly and efficient when fixing our air conditioning. I would defiantly use them again.
Jennifer Nicole
Jennifer Nicole
15:10 13 May 21
Kellie Stanley
Kellie Stanley
19:36 11 May 21
Paul Webster
Paul Webster
19:18 11 May 21
Randy Eggers
Randy Eggers
20:14 10 May 21
The guys come in and got with me and went over the scope of work and location of setting laid out tarps over carpet to... protect bedroom area. Installation of split unit went greatread more
John Everett
John Everett
15:04 30 Apr 21
Did a very thorough check of my system and gave me tips on issues that I should be aware of. Very knowledgeable... technician.read more
Lynda Spangler
Lynda Spangler
22:44 27 Apr 21
Great service. On time and very informative.
Donna Almazan
Donna Almazan
16:30 27 Apr 21
They did an awesome job at relocating my outside AC unit.
Jennifer Kranzman
Jennifer Kranzman
20:24 21 Apr 21
Placed new AC unit in tested equipment very efficent. Recommend Ben and Yoni get a raise. Great customer service.
Mary Gaddy
Mary Gaddy
20:19 19 Apr 21
Great company and employees. Have been doing business with them about 20 years. Always satisfied.
Gail Babb
Gail Babb
21:05 14 Apr 21
Daniel Andrews
Daniel Andrews
15:46 14 Apr 21
They were able to respond quickly and Jody got my ax fixed quickly. Very good customer service.
Curt May
Curt May
20:52 12 Apr 21
Well, it only took me 10 years, but - hallelujah - I've finally found a great HVAC company in which I have confidence... and on which I now rely for fast, professional and courteous service - TA DA - Acme Air Conditioning & Heating in Longview, Texas. I’ve come to count on the office staff to always ’answer with a smile’ and have scheduled convenient appointments for me so far. A bit over a week and a half ago, Paul (Cracker Jack ACME Technician), visited my home to conduct the spring checkup. He arrived right on time. I was impressed with his friendly demeanor and willing ability to answer all questions regarding my HVAC system. His respect for my home wasn't lost on me as I noticed him slip on covers for his shoes each time he came in from my yard. It was only one example of his thoroughly considerate and efficient visit. I'm a fan. Congratulations, ACME, for hiring such a positive representative as Paul. Make a note, folks: give ACME a try. (This may sound like a commercial, but the pitch simply derives from a very satisfied customer.)read more
rhonda hardaway
rhonda hardaway
20:39 12 Apr 21
Robbie Dillard
Robbie Dillard
21:26 06 Apr 21
Penny Martin
Penny Martin
15:11 05 Apr 21
Brian V
Brian V
15:36 02 Apr 21
Paul was on time, very knowledgeable, professional and helped us figure out what was going on and gave us great options... for moving forward. Will use again.read more
Kathy Baumgardner
Kathy Baumgardner
20:45 30 Mar 21
Very polite, professional and prompt service. We have used Acme for the past 15 years and have been extremely pleased... with their service. I highly recommend Acme!read more
Salty Minion
Salty Minion
13:51 30 Mar 21
Very professional and knowledgeable technician. He knew immediately what the problem was and repaired it in a timely... manner . Would definitely recommend.read more
Jill Everett
Jill Everett
13:37 30 Mar 21
This company comes out for service right away. I am a new customer and am very pleased with the professionalism and... promptness that they use to get the job done.read more
Gene Knight
Gene Knight
18:34 23 Mar 21
Kris and Yoni came to do spring maintenance on our HVAC system today. They also reworked gas piping to bring us up to... code to make our house safer and added a flow switch to our drain line. They were very professional, caring, and did a wonderful job taking care of all our requests. They are extremely pleased with the service and highly recommend ACME.read more
randy kernohan
randy kernohan
19:28 19 Mar 21
Very professional and courteous.Ben and Yongi did a great job of communicating what and how everything worked.
Ann Conger
Ann Conger
21:39 02 Mar 21
Wonderful service, they actually were able to come out earlier than scheduled. Our servicemen were friendly, ... listened to our problem and got right to work. The pricing was fair, problem resolved quickly and everyone was very courteous . Thanks for a great job!read more
Jami Stevenson
Jami Stevenson
19:18 24 Feb 21
They were very professional and polite. They cleaned up before they left. Very pleased with technicians
bob maiorano
bob maiorano
17:38 14 Feb 21
I called on Sunday because my outside fan had stopped and ice was forming. Nick call me immediately, was very friendly... and after asking a few questions told me everything was ok and explained what it was doing. Sure enough the fan came back on while he was talking to me. I told him to send me a bill, he said no he was just glad to help. I will be using Acme from now on.read more
Courtney Wells
Courtney Wells
20:49 12 Feb 21
Our technician was honest and informative. He gave us a quote for future repairs we need to make and was very... forthcoming about what was a safety concern and what could be done later. Very knowledgeable service with absolutely no sales pressure; which is a major plus in my book!! We were also very pleased with the ease of access through the text messaging system to request an appointment! Definitely recommend!read more
Kim Ott
Kim Ott
00:07 10 Feb 21
Tom Sterling
Tom Sterling
19:55 09 Feb 21
Linda Wickersham
Linda Wickersham
19:18 05 Feb 21
Professional, courteous, utilized all safety precautions re:COVID, knowledgeable of products. I would definitely... recommend Acme to anyone needing an honest and knowledgeable AC/Heating service.read more
Aaron Brandt
Aaron Brandt
18:36 05 Feb 21
Hard working gets the job done fast and very friendly. I will go through them again.
vaughn dennis
vaughn dennis
22:24 01 Feb 21
I had replaced the thermostat on the system and the thermostat wasn’t working correctly. Paul came out on the service... call and repaired the system and also explained what was wrong. He also provided insight on possible future failure with the system due to the age. Very knowledgeable with no sales pressure.read more
Ross Williams
Ross Williams
18:01 20 Jan 21
EXCEPTIONAL SERVICE!! We had 2 different techs come out to fix the heater on at the house Jody and Kris. They were... two of the best service technicians I have ever worked and were exceptionally professional and courteous. From a pricing standpoint they were very fair and they completely stood by all the work they did for us on the heater. I am extremely happy with every aspect of their service.... even when I called into the office and spoke to other team members at the front desk I was the team members were very friendly and they did everything they could do to make sure we were taken care of. Thank you for all the help, support and for being a FAIR and HONEST company.read more
Beverly Johnson
Beverly Johnson
18:30 15 Jan 21
Very courteous, seems like they will take care of business they had to order a part
Jimmy Findley
Jimmy Findley
02:22 15 Jan 21
The work was done professionally and the technician was knowledgeable and friendly.
Lacy Rader
Lacy Rader
17:51 14 Jan 21
Dusty Hintson
Dusty Hintson
19:34 07 Jan 21
ACME was amazing! Toni, Paul, Chris and Ben did great work and finished way earlier than the allotted time. Would... recommend ACME to anyone and everyone.read more
Pamela Swift
Pamela Swift
17:18 07 Jan 21
Shane Still
Shane Still
21:44 06 Jan 21
I had my 20+ yr old heating unit replaced with the same brand of air handler. Quick delivery and professional... installation. I give them 5 stars.read more
Brenda Hines
Brenda Hines
17:22 06 Jan 21
Friendly people. They do very good work.
Garrett Methvin
Garrett Methvin
18:17 23 Dec 20
Christi Amos
Christi Amos
15:41 16 Dec 20
Yoni and Chris are the absolute best! They are efficient and so friendly. I always enjoy having them out for... maintenance on our system.read more
David Hitt
David Hitt
21:57 15 Dec 20
Charles Wagley
Charles Wagley
17:13 15 Dec 20
Kris and Yoni changed the filter and checked all the unit. They found a very small problem and will give me more info... to repairread more
Jeff Nash
Jeff Nash
15:37 11 Dec 20
Mike Ross
Mike Ross
00:46 03 Dec 20
The service 👨 man (Paul) was very knowledgeable and was very helpful 👍 with what was the problem with... the unit.We like him very much.read more
Madison Blake
Madison Blake
17:33 30 Nov 20
Paul and Ben were phenomenal!! The quickest and best service we’ve had! We will definitely be using ACME in the future.... The response time was insanely quick! Same day service! Thank you guys! Y’all rock!read more
Betsy Gehrke
Betsy Gehrke
16:16 17 Nov 20
Jon Erickson
Jon Erickson
22:37 10 Nov 20
Outstanding job by these guys. From figuring out what was wrong with our old furnace to putting in the new one. They... were on top of it. Best AC/ Heat company in Longviewread more
mary quirk
mary quirk
19:04 06 Nov 20
Dustin Heathman
Dustin Heathman
10:57 05 Nov 20
Technician was prompt, professional, and performed the work within the suggested timeframe that I was given by their... office personnel. He was courteous and polite to my wife and children. All while remaining focused on the task at hand.10/10 will definitely use their services in the future.read more
Hayley Smith (MedicMommy)
Hayley Smith (MedicMommy)
22:10 04 Nov 20
These guys figured out what 4-5 other companies could not.... there was a short in wiring causing all my problems.... Rewired and reprogrammed thermostat. Thankful someone finally investigated and solved the problems and I can stop calling contractors out and wasting money. Highly recommend.read more
Joe Moore
Joe Moore
21:50 04 Nov 20
Acme Air Conditioning & Heating are always prompt and courteous. They get the job done quickly and make sure... everything is working. They are our first choice for Air and Heating needs.read more
Jennifer Hobbs
Jennifer Hobbs
20:27 26 Oct 20
I had to call Acme once for my ac. It had gone out in the middle of the summer and I had an infant at home, I told the... receptionist my concerns and she had someone out the very next morning (it was after hours when I called initially) they are very courteous and very professional! I would recommend them to anyone I know! Thanks for the great service guys!read more
Joannasmusicrocks
Joannasmusicrocks
13:49 19 Oct 20
Lonnie Noth
Lonnie Noth
15:48 10 Oct 20
I highly recommend Acme Air to anyone and everyone! Since covid 19, I've moved in my sister and have both daughters... living back at home, and money is tight. So when we were having ac and heating issues I really thought we were going to take a big hit on the pocketbook. But we didn't! It was affordable, they were honest, what more can you ask for? Yes! Acme all the way! And I just want to say "Thank You" also for not soaking us on a huge expense!read more
Jacob Richardson
Jacob Richardson
20:05 09 Oct 20
Steffany Vercher
Steffany Vercher
14:10 05 Oct 20
shun taylor
shun taylor
20:38 24 Sep 20
Brittnee Morton
Brittnee Morton
18:58 16 Sep 20
Prompt, great with communication, and clearly explained the issue. Was honest about timeframe with Covid causing delays... in parts. Up and running, and pleased with the service provided.read more
Marie Talamini
Marie Talamini
21:28 15 Sep 20
Keith Hart
Keith Hart
21:09 14 Sep 20
Tommy Gray
Tommy Gray
18:54 12 Sep 20
clarence morris
clarence morris
18:53 12 Sep 20
this company is the best we have ever dealt with. on 9/10/20 we requested service. on 9/11/20 they were at our home and... repaired the a/c. the tech was on time, knowledgeable, and very courteous. rarequalities in this day and age. highly recommend them to all.read more
Gena Martinez
Gena Martinez
20:57 11 Sep 20
Christina Fenton
Christina Fenton
20:50 04 Sep 20
We were extremely pleased with the repairman but we thought the repair was a little overpriced.
Rebeccah Tapia
Rebeccah Tapia
15:58 31 Aug 20
Gary Burnfield
Gary Burnfield
14:50 30 Aug 20
Chris Diamond
Chris Diamond
04:11 28 Aug 20
After the first call, they were very quick in coming up with solution options and we were able to have a new system up... and running without problems in no time. They came on time to appointments and were very easy to get in touch with throughout the process. They also took the time to explain the system to me and didn't seem rushed or annoyed with any questions I had.read more
Jessica Whitehead
Jessica Whitehead
15:12 25 Aug 20
Joe Long
Joe Long
17:02 21 Aug 20
The crew of Ben, Yoni, John, and Paul did a great job and were pleasant to be around. We also enjoyed the additional... support from Jody and Chuck during the job. Thanks for all the effort and attention to detail during this job.read more
Lindsey Long
Lindsey Long
16:47 21 Aug 20
Dewayne Druschke
Dewayne Druschke
19:46 18 Aug 20
Mary Mansfield
Mary Mansfield
21:12 14 Aug 20
Will definitely use them again. Called at 12:30pm and was scheduled for between 1 and 3 and they were here at 2. Very... professional and nice. Cost was reason able too.read more
Sara Furlong
Sara Furlong
20:45 14 Aug 20
The company was quick to get out to our house. No A/C in the middle of August is not a good way to be and thankfully,... it was fixed before noon. Highly recommend.Also, the technician was very kind and professional.Overall, 10/10, would recommend.read more
Diane Thomason
Diane Thomason
18:08 04 Aug 20
Yonny and Ben did a great job!
Justin Murray
Justin Murray
19:58 31 Jul 20
Had an issue with our outdoor unit, Paul was here within an hour of our call to Acme and had the issue identified and... the part replaced in ten minutes. Friendly and knowledgeable, explained the issue to me, zero complaints. 10/10.read more
Pat Florence
Pat Florence
22:52 23 Jul 20
Younda Dunman
Younda Dunman
18:41 23 Jul 20
They were very nice both times they came to my home to work. They were on time and did a good job.
Nancy Chasteen
Nancy Chasteen
19:55 22 Jul 20
PAUL WHITE DID EXCELLENT WORK ON REPLACING THE EVAPORATOR COIL. WE WILL REQUEST HIM BACK FOR ANY OTHER WORK ON OUR AC/... HEATING UNIT. HE IS ALSO VERY POLITE, INFORMATIVE, AND VERY KNOWLEDGIBLE.read more
Jim Tuttle
Jim Tuttle
17:38 22 Jul 20
Both technicians did a great job. Polite, fast, and explained what they were doing very well.
charlotte fountain
charlotte fountain
13:51 21 Jul 20
From scheduling our appointment to the service we received, everyone was friendly and worked to make sure they took... care of us. Chris, our service technician, was great! VERY polite and friendly. He took his time checking our air conditioner units both inside and outside. He replaced the filter and thoroughly cleaned our outdoor unit. We will always use ACME Air and highly recommend them to everyone.read more
Jim Hiebert
Jim Hiebert
22:46 20 Jul 20
Very much appreciate the courtesy and respect of employee during the service call, sales call and the final... install.All showed knowledge and competence.Thank you for a job well done.Would highly recommend Acme...great guys.read more
Allie Dawson-Burback
Allie Dawson-Burback
21:03 15 Jul 20
Paul was very nice, professional and informative. I had a previous technician from another company come out who... basically told me nothing was wrong. Paul came out, found the problem, and told me how to fix it in a cost-effective way. Very satisfied.read more
Mallory King
Mallory King
19:08 15 Jul 20
Paul at ACME was on time and very professional and friendly. I had a simple issue involving vents in my house dripping... water and we assumed it may just be dirty filters but wanted to make sure. Paul still made sure to check the unit thoroughly to be sure there were no other issues. I would definitely use them again. Thank you Paul and ACME!read more
Israel Allen
Israel Allen
17:06 15 Jul 20
John and Paul installed two new AC units in my house and the service was very professional. I will definitely go to... ACME for any future AC repairs and needs.read more
Rodney Britton
Rodney Britton
00:18 15 Jul 20
Paul and Chuck were amazing and supportive throughout the entire process... got my AC running like new.HIGHLY... RECOMMEND!read more
Ðagen Woolf
Ðagen Woolf
16:48 13 Jul 20
Jerri Hamilton
Jerri Hamilton
05:47 12 Jul 20
John and Paul installed my new air handler. They were very respectful and courteous and did a great job! Even cleaned... up after themselves 🙂 . I have been with Acme for years and will continue. Thanks guys!read more
john enochs
john enochs
16:44 11 Jul 20
John from Acme was on time and professional. Same day response and fixed within an hour.
Francine Ebert
Francine Ebert
19:33 03 Jul 20
The service man was prompt and explained everything he was doing. Made recommendations for the unit and the cost was... extremely reasonable!!! Thank you for the professionalism and the quality of the work delivered!!!read more
Mary Zastoupil
Mary Zastoupil
15:15 01 Jul 20
Yanni, John, and Paul have been to our home recently to deal with a tricky issue in our AC. Each of them has been... extremely professional, willing to explain what they are doing and patient with questions. While I don't want to have an AC issue, I do feel very confident that when I do, acme will come out and will send great people to fix it.read more
Kerry Zastoupil
Kerry Zastoupil
15:10 01 Jul 20
Acne came out to deal with an issue on our ac fan. He spent the time to diagnose the issue, make the repair and then... wait to see if the repair was successful. He is very professional and knows what he is doing.read more
Delilah Bristow
Delilah Bristow
17:22 25 Jun 20
Diana Zimmerman
Diana Zimmerman
15:17 25 Jun 20
Jeremy Secord
Jeremy Secord
13:51 25 Jun 20
Diane Maxey
Diane Maxey
15:13 24 Jun 20
Guys were friendly & on time - did repairs & left things clean
Mary Peeler
Mary Peeler
19:27 22 Jun 20
J Sacks
J Sacks
17:16 22 Jun 20
Yoni and Ben were professional and fast to get my ac fixed!
JR Bryant
JR Bryant
20:27 18 Jun 20
The service is always great and top notch. Always easy to reach some for help, service or information. The service... technician’s use of a temporary spare part to keep my system going until the new guaranteed part could be ordered and installed was excellent. I really appreciate that. 👍🏾read more
Shiela Hill
Shiela Hill
16:51 10 Jun 20
Best Customer Service EVER! From now on, Acme is the only HVAC service we will ever use. Their technician even... offered to bring my groceries in for me...gotta love that!!read more
Rhonda McCommas
Rhonda McCommas
14:48 09 Jun 20
The guys were super nice and this time I did not feel overcharged like most a.c. companies.
Brian Dolive
Brian Dolive
06:01 07 Jun 20
Anita Loyd
Anita Loyd
00:30 04 Jun 20
I was very impressed at how quickly Paul came out on a Sunday afternoon and "put a band-aid" on my A/C until my new... unit came in. Thank you for your help Paul! Thank you to Chris and Cameron for coming out to install my new furnace. You were fast and efficient, and answered all my questions.read more
Pedro Munguia
Pedro Munguia
18:22 02 Jun 20
Chelsea Johnson
Chelsea Johnson
17:53 02 Jun 20
I was so impressed with the quick response I received after my online request for an appointment. They sent out a man... in less than 2 hours and he was very polite, informative and quick. Highly recommend!read more
Jenny Warrick
Jenny Warrick
00:32 31 May 20
Rebecca Alexander
Rebecca Alexander
17:02 27 May 20
Great experience this and every time. Cameron arrived on time and took great care in servicing my older AC unit. He... even took apart the outside unit and cleaned it very thoroughly. I’m very pleased.read more
James
James
23:59 26 May 20
ACME is the only company we have used to service our air conditioning needs. Friendly people that communicate well,... treat you right, and take care of business.read more
Billy Shirley
Billy Shirley
19:19 26 May 20
Shelby Lile
Shelby Lile
17:27 26 May 20
Paul White
Paul White
17:46 25 May 20
Jennifer Cartwright
Jennifer Cartwright
19:44 20 May 20
I highly recommend this company. I called at 9 this morning, they sent repairmen before noon. They fully explain... price options and don’t pressure a hard sale on new equipment unless absolutely necessary! Will definitely continue calling them for heating and air issues.read more
TOM FRALEY
TOM FRALEY
20:04 08 May 20
We have used Acme HVAC for over 10 years and they have been great! No matter the issue they show up on time, do the... job, AND clean up any mess. We have been under a customer service contract which covers both spring & fall check-ups at an extremely fair price; and any repairs needed during the year are quickly tended to, again at a fair cost to us "seniors" It's comforting to know we have them in our corner!read more
Margaret Hineman
Margaret Hineman
22:58 07 May 20
Joel Pepper
Joel Pepper
17:31 07 May 20
Taylor Willeford
Taylor Willeford
14:34 07 May 20
Kris was awesome! Very knowledgeable, answered all of my questions, showed up on time, and was able to come fix my ac... shortly after I had called.read more
DEBORAH ANN SHELTON
DEBORAH ANN SHELTON
23:53 05 May 20
Sharon Dawson
Sharon Dawson
21:15 04 May 20
Very friendly and professional employees.
ingrid macklin
ingrid macklin
17:21 04 May 20
David Bridges
David Bridges
20:23 30 Apr 20
Tim Tidmore
Tim Tidmore
21:22 28 Apr 20
Acme is top notch! They accessed the problem with my A/C unit & fixed it promptly.Their Communication and Service is... the best in East Texas.They shoot you straight, and get the job done. If you want quality, you can find it with Acme Air Conditioning & Heating.read more
Kathy Bowden
Kathy Bowden
19:18 24 Mar 20
ACME got my heating and air working!! I highly recommend these guys!
Jeremy Shaw
Jeremy Shaw
23:23 16 Mar 20
Barbara Stevens
Barbara Stevens
23:32 13 Mar 20
LaDonna Thompson
LaDonna Thompson
21:40 05 Mar 20
Dana Robertson
Dana Robertson
20:41 03 Mar 20
Kirsten Noyola
Kirsten Noyola
18:43 28 Feb 20
Brian Mckinney
Brian Mckinney
19:33 27 Feb 20
Cameron was very helpful and answered all of my questions with quick and knowledgeable responses. He did an awesome... job.read more
Stacey Sharp
Stacey Sharp
16:53 27 Feb 20
Very friendly and great customer service!!
Craig Avery
Craig Avery
16:41 25 Feb 20
Michael Hogg
Michael Hogg
17:28 24 Feb 20
TK K
TK K
15:22 24 Feb 20
Great service! Highly recommend!
Linda4 Pelham
Linda4 Pelham
14:57 24 Feb 20
Nice and frendly; Came out on weekend late at night after I called.
Thomas knighton
Thomas knighton
15:44 22 Feb 20
Good work
Brittany Plaschke
Brittany Plaschke
22:18 21 Feb 20
Patsy Dawson
Patsy Dawson
15:59 21 Feb 20
Noah replaced the igniter on my heating unit on 2/13/2020. It failed to work on 2/19/2020. He was very prompt and... returned to replace that one. He went about his work professionally, explaining the problems as he worked and was enjoyable to have in my home.read more
Monica Sherman
Monica Sherman
13:57 21 Feb 20
D J
D J
10:00 21 Feb 20
Noel was great!
LORI HENDRICKS
LORI HENDRICKS
23:51 15 Feb 20
Andrew is our HERO! Our unit is only 6 months old. We woke up on February 15th (Saturday morning) and it was 59 degrees... in the house! We figured no one worked on Saturday but to our surprise someone answered the phone! We explained our situation and she had Andrew come out and replace our thermostat within hours!!!He was very courteous, very knowledgeable and explained everything he was doing. He also impressed me by putting on protective shoes so he wouldn't bring dirt in from outside!Very impressed!! Thank you Andrew!!!read more
Lindsey Melson
Lindsey Melson
22:40 14 Feb 20
They were fantastic! Excellent service!
Tony Vaughn
Tony Vaughn
19:01 14 Feb 20
Patricia Cook
Patricia Cook
18:54 13 Feb 20
xXCASEYGILLYXx CASEY
xXCASEYGILLYXx CASEY
19:36 12 Feb 20
Marie Shelton
Marie Shelton
17:23 05 Feb 20
Super job and excellent service!
kenneth rhodes
kenneth rhodes
17:22 05 Feb 20
I enjoyed speaking with acme. The staff was extremely helpful starting with getting the estimate to installing the new... units. They were very knowledgeable and answered any an all questions we had. I would highly recommend this companyread more
Brenda Davis
Brenda Davis
17:15 05 Feb 20
Cara Jordan
Cara Jordan
16:46 05 Feb 20
Friendly and professional! They did a great job!
trey smith
trey smith
16:36 05 Feb 20
I have dealt with Acme Air Conditioning & Heating for several years. I own several rental properties which have... required maintenance and service as well as many replacements.I have found Acme to be responsive to my needs and they have helped me cut my maintenance costs tremendously.I have recommended Acme to others and will continue to do so.read more
Amber Oney
Amber Oney
15:08 05 Feb 20
Steve Rash
Steve Rash
13:39 05 Feb 20
Diagnosed problem and didn’t over sale or take advantage. The problem was very minor and he could have said it was more.
Sharon Bramlett
Sharon Bramlett
18:04 03 Feb 20
Johnny that came out was very professional , and on time !!!ive never had a better experience with any other heating... and air company ....I tell my friends and family if they ever have problems with they’re units to call Acme they’re the best reliable and trustworthy service around 💯read more
Melynn Smith
Melynn Smith
16:55 30 Jan 20
Noel was great and efficient. Amber from the office was professional and kept me updated on the status of the service... provided.read more
Shirley Avery
Shirley Avery
16:38 30 Jan 20
Acme installed a new American Standard unit in our house and it is great! Professional and courteous installers. Would... definitely recommend Acme!read more
Carl P
Carl P
18:10 29 Jan 20
Melonie Butler
Melonie Butler
14:04 29 Jan 20
bobrfishes
bobrfishes
23:31 27 Jan 20
Tommy Dionisio
Tommy Dionisio
13:42 23 Jan 20
We have used acme for several years for all our properties both commercial and residential as well as our businesses... and home. They are always on time, incredibly fair priced and very easy to work with. They replaced the entire AC system in our home for much less than we thought we would have to spend. We highly recommend them.read more
thad31
thad31
22:50 06 Jan 20
Mark Shertzer
Mark Shertzer
18:39 02 Jan 20
They are the best. My ac at our shop went out and it was replaced fast! Then they got me financed with 0% interest!
Colts Fan 11C
Colts Fan 11C
18:53 20 Dec 19
I had to have a whole new HVAC unit inside and outside. Ben and Aaron did a fantastic job and did it in a timely... manner. Very good at answering any questions I had. I feel confident that I made the right choice by using Acme Air Conditioning and Heatingread more
Christine Connelly
Christine Connelly
04:07 12 Dec 19
mh095
mh095
22:31 06 Dec 19
Yvonne Koledoye
Yvonne Koledoye
23:38 05 Dec 19
Ray Combs
Ray Combs
23:09 26 Nov 19
Robin Stow
Robin Stow
19:03 26 Nov 19
Crew was on time and did a great job with our older heater units. We are now up to code and nice and warm. I would... recommend Acme for your next job.read more
Doug Crawford
Doug Crawford
15:23 26 Nov 19
Yani was punctual, polite, went straight to work. He explained what he had done and was on his way. Very professional
Glen Young
Glen Young
19:35 20 Nov 19
Noel was very knowledgeable and friendly. It didn’t take him long to figure out the cause of the problem with our air... handler unit.I highly recommend ACME.read more
Debbie Moroney
Debbie Moroney
01:51 20 Nov 19
John Root
John Root
03:10 16 Nov 19
As always, tech was very quick yet thorough. Professionalism at its best! That’s why I stick with ACME.
Randy Pitts
Randy Pitts
00:08 15 Nov 19
LaddieKey Key
LaddieKey Key
21:41 13 Nov 19
Noel was very friendly and professional! He explained every detail so I could understand. He gave me several options... and made sure I understood the problems and solutionsread more
don Burton
don Burton
22:27 11 Nov 19
Service was great. Technician explained the problem and corrected it quickly. I will continue to use Acme all my... heating and air conditioning needs.read more
Charles Sterns
Charles Sterns
22:53 08 Nov 19
My actual unit was popping the fuse in furnace and outside unit would not come on. I called and they were on time as... scheduled. Nick was my repairman, very professional and polite. He explained how the AC operates as he was diagnosing problem. Also they have very reasonable prices. I will definitely use them again if needed.read more
Dustyn Baughman
Dustyn Baughman
16:53 07 Nov 19
Gas valve went out in my furnace. Called acme up and had it fixed right away. My techs name was Hernan. Ty for your... great work ethic and quality service. Five stars from me. Thx acme.read more
Jon Purcell
Jon Purcell
22:16 06 Nov 19
Megan Crownover
Megan Crownover
21:14 05 Nov 19
Knowledgeable, honest professionals at a great price. Highly recommend!
Amanda
Amanda
03:01 03 Nov 19
Debby Bearden
Debby Bearden
22:28 02 Nov 19
The person who came to our home was Hernan. He was "wonderful"!!
Rickey Parvin
Rickey Parvin
16:24 01 Nov 19
Tech was professional and courteous. He introduced himself and explained what he was doing and appeared to be extremely... knowledgeable about his job and the problem we were having. He checked the entire unit from top to bottom. He found the problem and corrected the issue. He wore shoe covers each time he entered the house to avoid tracking in dirt or mud. Before he left he explained a preventative maintenance program offered by his company and left the form for us to consider. We will use ACME if we ever have any other problems, great service.read more
Carlton Mitchell
Carlton Mitchell
18:07 31 Oct 19
Service technician, Hernan was on time, very professional and communicated well. He even offered helpful tips for... efficiency of my unit. Great service experience.read more
Ann Bush
Ann Bush
17:35 31 Oct 19
James Bridges
James Bridges
16:39 31 Oct 19
Katie Zappasodi
Katie Zappasodi
16:22 31 Oct 19
ACME was very professional and their service techs were very kind, punctual, interacted with my kids, and did a... fantastic job! I would highly recommend their services! Yoni made sure our system was ready to go for the winter!read more
Jana Smith
Jana Smith
15:55 30 Oct 19
Judy Hanson
Judy Hanson
17:01 29 Oct 19
Alfred Graham
Alfred Graham
11:20 25 Oct 19
Mary Peeler
Mary Peeler
22:36 24 Oct 19
We’ve used Acme for years with no issues with our AC. Finally had a little trouble this summer. It took them several... times coming out to get it right, but they were always friendly and thorough. Everything—AC and heater—is working correctly now.read more
Randy Kiser
Randy Kiser
16:34 21 Oct 19
Great service! The technicians were extremely polite and took care of the problem quickly.
dennis maldonado
dennis maldonado
05:02 19 Oct 19
Very professional office staff and the tech Hernan that came out to perform maintenance work, was very professional and... answered any questions I had clearly. Great job to this company.read more
Janet Galvan
Janet Galvan
17:52 18 Oct 19
Excellent service.
Erik Hargrave
Erik Hargrave
02:34 18 Oct 19
michael northcutt
michael northcutt
13:52 16 Oct 19
James Smith
James Smith
12:59 13 Oct 19
I will say you did a great job and helped us in all we needed thank you.
Barbara Gay
Barbara Gay
22:21 11 Oct 19
Disappointed when I turned new heating system on and no heat. I called about noon and someone was here about 4:30 and... it is now working fine. Installers forgot to open gas valve. All is well and I was taken care of in one day.read more
Phyllis Smith
Phyllis Smith
19:41 10 Oct 19
mary sandars
mary sandars
15:22 05 Oct 19
I love this company! Very competitive pricing, caring and qualified to handle many problems.The only downside is some... of the maleWorkers do not know how to clean up and to put things back where they found them.All in all a great companyread more
John Webster
John Webster
18:50 04 Oct 19
Highly responsive, informative, and friendly! Great way to beat the heat
Nancy Whittenberg
Nancy Whittenberg
23:27 04 Sep 19
Excellent service and very quick response time. Highly recommend Acme Air. Any time we’ve dealt with anyone from Acme... they have been very nice. Reasonable prices too.read more
Harriett Conner
Harriett Conner
16:05 29 Aug 19
The young man that came explained everything he was doing and showed me what to look for in my unit . He was very... respectful and was willing to help me understand every question I ask, I definitely will use this company again. Thank you again.read more
Judy Ingram
Judy Ingram
20:56 26 Aug 19
Received phone call to schedule appointment. Prompt service. Always pleasant and professional technicians.
Robert Mendoza
Robert Mendoza
22:13 25 Aug 19
Great experience. Showed up in about a hour from when I called. Sunday evening! Tech diagnosed our concern, explained... thoroughly what had happened, and got it fixed within a hour. Super courteous and professional. We signed up to have them come out every 6 months to do a check, and look forward to working with them again.read more
Jerry Brown
Jerry Brown
21:54 22 Aug 19
Acme air conditioning has the most honest reliable technicians you could expect to find. I have used them several times... and have never been disappointed. They came out one time after hours when they could have waited until the next day. Keep up the good work.read more
Joyce Donnell
Joyce Donnell
17:36 21 Aug 19
They called to tell me the approximate time I should expect them. The showed up earlier than I expected. Very friendly... , professional, easy to talk to. Quick fix.read more
Susan Baker
Susan Baker
15:35 16 Aug 19
The company called me back very quickly! Our technician Hernan was extremely nice, knew what he was doing, and fixed... our problem quickly. We need a new part to fix the problem long term and he was very quick to assure us that they will be back in a day or two to do that. It was very nice considering it will be 100 degrees outside today!read more
Laura Bobbitt
Laura Bobbitt
21:37 13 Aug 19
Jody, was our technician. Very knowledgeable about what was going on with our A/C, explained everything to us.... Hopefully they can get the process expedited through our warranty insurance and replace all the problem part'sread more
Pamela Benoit
Pamela Benoit
22:47 09 Aug 19
Jude Robinson
Jude Robinson
22:50 07 Aug 19
Kevin Purtee
Kevin Purtee
18:17 03 Aug 19
Fast response, awesome technician. Thanks!
billy simpson
billy simpson
23:59 02 Aug 19
Cody Dodson
Cody Dodson
23:38 01 Aug 19
Beverly Willison
Beverly Willison
23:49 31 Jul 19
Jonathan Farley
Jonathan Farley
19:07 29 Jul 19
tiffany brown
tiffany brown
14:45 26 Jul 19
Very prompt with scheduling! Great customer service and better pricing than several others I called!! Would definitely... use in the future!read more
Monica Lewis
Monica Lewis
15:25 19 Jul 19
I was very pleased with the technicians well mannered, hard working and diligent approach to assisting my family with... our air conditioning problems.read more
Susan Fitzgerald
Susan Fitzgerald
17:29 15 Jul 19
Excellent service!
Susan Russell
Susan Russell
18:45 11 Jul 19
Craig Ancinec
Craig Ancinec
21:57 09 Jul 19
Service was quick. on time and very friendly. They have become my "go to" a/c company.
ed ruiz
ed ruiz
21:46 06 Jul 19
excellent,very friendly and knowledgable tech
Patti Glover
Patti Glover
23:21 28 Jun 19
Melissa Espinoza
Melissa Espinoza
18:24 27 Jun 19
Jennifer Cartwright
Jennifer Cartwright
20:26 26 Jun 19
ACME Air has always been very professional and efficient in servicing our air conditioner. Their explanations are... clear and they offer suggestions to keep the unit running in good condition. I highly recommend this company.read more
Bob Cuthbert
Bob Cuthbert
16:27 26 Jun 19
Courteous, knowledgeable, prompt. I have used ACME since they first started business. Never had a complaint. Always... good srevice.read more
JoAnn McCracken
JoAnn McCracken
17:39 24 Jun 19
Technicians very polite. Knowledgeable about what they were doing and answered any questions I had. Glad Acme is my... ac/ch company.read more
Donna Crowder
Donna Crowder
21:59 22 Jun 19
Great experience. Awesome technician. Took the time to explain everything to me.
Karoletha Stone
Karoletha Stone
13:32 20 Jun 19
Kathy Lee
Kathy Lee
23:51 19 Jun 19
I’m very impressed with the service I received from ACME today. It only took 30 min for them to get to my house after... the service call was made. The gentleman was very professional and found the problem within minutes. Best of all I have cool air. Yay!!!read more
David Wilcox Jr
David Wilcox Jr
16:09 19 Jun 19
Acme has been my heating and cooling company for many years. Always friendly and reliable. I highly recommend Acme to... service your home!read more
Margaret Johnson
Margaret Johnson
12:33 16 Jun 19
Rachel Schultz
Rachel Schultz
12:56 15 Jun 19
Professional and reliable! The 24/7 on-call service is honest and gives you a realistic timeframe of arrival. Great... communication and friendly service. I wouldn’t call anyone else! Thank you Acme!read more
jesse canal
jesse canal
18:43 14 Jun 19
Hernan came out to look at one of our units. He called my tenant, as requested, about 30 minutes before our appointment... started. He did arrive early which was nice. He called to let me know the issue and told me what we needed to do. We have a home warranty currently and he knew exactly how our home warranty worked and what it covered which was impressive. Our lines were clogged and he told me the exact price it would be to clean the unit. He even told us that it was not currently and emergency and it did not necessarily have to be done ASAP. His honesty and knowledge was what made me more like to get the service done. He was the opposite of pushy but was ready to do the job as soon as I agreed. Outstanding experience and I know who I will be calling for any HVAC needs down the road. Highly recommend.read more
April Lee
April Lee
15:05 11 Jun 19
Lisa Sanders
Lisa Sanders
21:59 06 Jun 19
Efficient, knowledgeable, courteous. Price is good.
Beverly Brown
Beverly Brown
14:56 06 Jun 19
James Nunn
James Nunn
15:57 05 Jun 19
The ACME technician, Hernan, was quick, personable, and knowledgeable. He evaluated my heating and air conditioning... system without putting me through a hard sell to replace (as some A/C outfits do). Was very satisfied with his work and I am seriously considering signing up for their service agreement.read more
Carolyn Wiley
Carolyn Wiley
18:21 04 Jun 19
The service was excellent. Very pleased with the outcome. Thank you.
Angela Jones
Angela Jones
15:39 04 Jun 19
The gentleman that came was awesome he was knowledgeable, fast and professional. I’m pleased with his service and... highly recommend this company for your repairs.read more
Hannah Nelson
Hannah Nelson
13:31 04 Jun 19
mopac88
mopac88
14:01 02 Jun 19
Thanks for coming out late at night and fixing my A/C, I couldn’t be happier!
Marsha Hess
Marsha Hess
00:34 02 Jun 19
Your technicians are very curious and knowledgeable. We appreciate them.
Al&paige Ham
Al&paige Ham
16:10 01 Jun 19
Fast response on a Saturday!!! Good and fair pricing! I will use them again for my service needs. I really enjoyed... the fact that they do not play games or try to scam. Shout out to Noel for his expertise and advice to help avoid this same issue in the future.read more
Bobby Bounds
Bobby Bounds
19:26 31 May 19
As always job professionally well done and will continue to rely on Acme air service for my heating and A/C needs.
Becki Quinney
Becki Quinney
00:05 30 May 19
Very quick service and professional. I would use their services again. Technician was knowledgeable and answered all... of our questions.read more
n eakin
n eakin
19:25 29 May 19
I used Acme for the first time today just to check and clean my ductless mini split. Wow the gentleman was on time... and knew what he was doing and was friendly and got right to work. The charge was exactly what i was told when i made the appt. i highly recommend and will definitely use them again if needed.read more
Benjamin Fair
Benjamin Fair
15:56 26 May 19
I have been very pleased with every interaction with ACME air conditioning. They are always quick to respond and have... been professional at every level of the process. In Longview, it’s hard to find a reliable service provider like this. I highly recommend ACME.read more
Candace Gray
Candace Gray
16:56 25 May 19
Came right on time! Did the work in a timely manner and clearly communicated any issues they saw! Even left an app for... a yearly plan!read more
Rolin McPhee
Rolin McPhee
14:39 24 May 19
These guys are great, honest and extremely professional.
Mandy Manuel
Mandy Manuel
22:07 21 May 19
Barbara Lewis
Barbara Lewis
17:40 21 May 19
Christine Mobley
Christine Mobley
20:54 20 May 19
Was courteous, on time, very professional. Explained everything to me.
Andrew Rogers
Andrew Rogers
14:12 20 May 19
Scott Caron
Scott Caron
14:47 16 May 19
Darlyne Simmons
Darlyne Simmons
23:27 10 May 19
Acme airconditioning and heating! They are awesome . The guy are so professional and friendly . We've been with them... way over 12 years. I recommend acme A/C and heating to any of my friends. Y'all rock!!!!read more
John Riley
John Riley
21:10 07 May 19
They did a very good job, very professional
Amy Richardson
Amy Richardson
14:38 07 May 19
Jason was extremely helpful!! He went out of his way to explain what needed to be fixed and why!! We were very happy!
Edwyne Ware
Edwyne Ware
02:16 07 May 19
Technician was great. He was friendly and had knowledge of air conditioning unit. We will definitely use Jody of Acme... Air again! Great service!read more
C J Hargrave
C J Hargrave
17:07 06 May 19
Jody was very knowledgeable and courteous.
Sally Barron
Sally Barron
23:33 03 May 19
Thanks Acme for providing superior service. Noel does as excellent job as a HVAC Service/repairman. He is thorough and... explains all of the work he does. I have been very pleased with the Duct Air Cleaning Device he installed last fall. My house smells much cleaner and the air is cleaner!read more
Aesthetician Aimee
Aesthetician Aimee
19:20 02 May 19
Tech was great, and polite. Diagnosed the problem and fixed in the same visit! Wore protective shoe covering as well.... Grateful to have my air fixed so quickly!read more
mary pepper
mary pepper
17:14 01 May 19
James Wilson
James Wilson
02:54 27 Apr 19
These folks were extremely professional, knowledgeable, and thorough. An AC refrigerant leak was found that had been... looked for several times before. I couldn't ask for better service than this team has provided, and I will be calling them again when the need arises. I highly recommend these folks...read more
Mando Arroyo
Mando Arroyo
20:44 26 Apr 19
Kevin Fernandez
Kevin Fernandez
19:50 24 Apr 19
j tramel
j tramel
17:02 23 Apr 19
Fast and efficient. Will definitely recommend.
Michele
Michele
14:11 17 Apr 19
Wilford & Ginger Case
Wilford & Ginger Case
18:10 16 Apr 19
Acme has served us well for several years. The techs are very respectful in their service and have always done a great... jobread more
Brittni Gallant
Brittni Gallant
15:20 15 Apr 19
Michael Farrell
Michael Farrell
12:26 14 Apr 19
Acme took good care of us, really appreciated Jody checking on us following the repairs. Acme is our choice for air... conditioning purchase and service!Mike & Karlaread more
Ben Mecham
Ben Mecham
17:43 11 Apr 19
Very courteous and knowledgeable
Kathryn Harris
Kathryn Harris
23:32 10 Apr 19
The tech who came out was very knowledgeable, took his time to explains things to us and dumb it down so we understood... what was wrong. He was very professional and personable. Only want him from now on to service our home! Simply amazing.read more
Mary Whatley
Mary Whatley
21:52 10 Apr 19
Jason was very knowledgeable and helpfulHe was trying to help me in every wayHe was very good as a person and... salesman.Very satisfied with himread more
Betty Watkins
Betty Watkins
03:21 09 Apr 19
I was recently widowed when I contacted Acme. Never had to handle repairing anything in almost 40 years. They came,... assessed my AC problem and got it done in the time frame we agreed on. Very professional, but also very kind. I recommend Acme if you want excellence, professionalism and great attitude concerning their business and their customers!read more
JEAN PHELPS
JEAN PHELPS
21:09 02 Apr 19
Totally satisfied with the service I received today! I have stayed with Acme all these years because of the consistent... quality of their service. My a/c unit lasts and lasts because of their semi-annual maintenance!read more
Patricia Johnston
Patricia Johnston
21:30 01 Apr 19
Had our yearly service contract renewed today. Jason was so considerate and neat, putting on shoe covers when he... entered the house, rolling the garden hose up when he was done, and is just always so professional. What a pleasure to do business with a company that values our business and we know will always be there if we need them. Keep up the good work, see you in the fall!!read more
Jolene Stewart
Jolene Stewart
17:59 30 Mar 19
Lori Haas
Lori Haas
13:58 29 Mar 19
The service repair technician (Jody) was professional and nice. Wonderful and honest service. Thank you.
Forrest Hohrine
Forrest Hohrine
22:08 26 Mar 19
Brian Felipe
Brian Felipe
20:03 26 Mar 19
I felt Chuck was honest and didn't try to oversell the job, and beat the competitor's estimate by nearly half
Todd Winn
Todd Winn
23:51 25 Mar 19
Awesome experience, I would highly recommend this company.
Josh patterson
Josh patterson
00:47 21 Mar 19
Matt went way out of his way to finally get out unit replaced. He and his team ( office managers and team) did awesome... job! I would highly recommend them to anyone! 👍👍read more
Eric Cummings
Eric Cummings
21:14 20 Mar 19
Patricia Estrada
Patricia Estrada
19:20 14 Mar 19
Donna Jennings
Donna Jennings
20:28 13 Mar 19
Great service, knowledgeable tech Jason. Very timely response. I would recommend them for any a/c heating installation... or service.read more
Kristina Higginbotham
Kristina Higginbotham
16:16 04 Mar 19
Seth Baker
Seth Baker
16:24 28 Feb 19
The guys were really quick to respond to my request for service. Very professional and thorough.
Steven Hicks
Steven Hicks
10:58 26 Feb 19
Man ! Mr. Noha was awesome ! And may God bless you him . He got here so quickly and cared ,that I understood how my... product worked . He'll be rish one day ....Lol thanks Mr. !!!read more
Nhung Pham
Nhung Pham
15:54 21 Feb 19
Jason was very friendly and informative. He explained everything to us and gave us options. I have signed up for the... maintinance program and have piece of mind now that we are in good hands!read more
Mike Alexander
Mike Alexander
19:02 19 Feb 19
Very good timely response
Kristi Sexton
Kristi Sexton
15:29 18 Feb 19
Service is always fast. Every technician I’ve had come out was exceptional. Office staff always friendly and helpful.
Sheri Bunt
Sheri Bunt
19:01 31 Dec 18
Fast and efficient. Very friendly and took the time to explain what he was doing and why. Would highly recommend.
Tommy Garner
Tommy Garner
20:17 15 Dec 18
Great service and very professional, he explained everything that he was doing, he also did everything in a timely... manner, job well done. Would recommend to family and friends.read more
Kevin Brundage
Kevin Brundage
00:45 14 Nov 18
JR the technician here in longview TX was very helpful.
Hank Guichelaar
Hank Guichelaar
18:32 26 Oct 18
Al Milligan
Al Milligan
15:25 24 Oct 18
Susan Davis
Susan Davis
19:40 18 Sep 18
I was very pleased with the service and professionalism that Acme Air Conditioning has provided me for years. Jason was... very helpful and curtious while taking care of my air conditioning issue. I would recommend them to anyone who needs a great Air Conditioning service company.read more
Karla Wade
Karla Wade
17:18 16 Jul 18
We love J.R.! He is so funny and friendly, knowledgeable and fast. Anytime we have a problem, he fixes it quickly. ... Thanks Acme Air for the quick service.read more
Jerry Mcgee
Jerry Mcgee
22:31 25 Jun 18
Mike and David came out today and replaced our outside unit. They also ran new copper up to the attic. They did an... outstanding job and cleaned up after themselves even when we told them not to worry about it. We have never been disappointed when working with Acme over the years! Great company!!read more
Matt Wintters
Matt Wintters
19:14 24 May 18
JR represents this company very well. He is very knowledgeable and very good at explaining things so that you can have... an understanding of the functionality of your particular unit. Give them a try.read more
Ryan Alderman
Ryan Alderman
23:44 19 May 18
God's Grace Baptist Church
God's Grace Baptist Church
19:33 16 May 18
JR (service technician) very professional and nice. He found the problem immediately and had our ac up and running in... minutes.read more
Jamie Fenton
Jamie Fenton
14:33 03 May 18
We were pleased with ACME. I contacted them around 5:30 one evening, by 7:30 a technician was at our home ready to... work, by 8:30 our a/c was working well. We really appreciated them calling us back (a competitor of theirs doesn't) and being able to get to us in a prompt manner. The technician ( I believe Paul) was knowledgeable and very courteous. Pricing was reasonable as well. We will use ACME for our future heating and air conditioning needs.read more
Robert Keta
Robert Keta
20:55 27 Mar 18
Great peaple, been using them for 10 years. Called them again this weekend and they fixed my ac problem quickly. Paul... did a great job and was pleasant to talk with, he gave me a detailed description of the part that need replacement, $150$ fix and cold air. Thanks again.read more
renard kepler
renard kepler
00:33 09 Mar 18
Man... the representative, Paul white, he went above and beyond what I could have ever imagined. He was so polite and... respectful, especially to my mother, (yes ma'ma, no ma'ma). He answered all the questions we had. The best part was he worked hard non-stop for 3 and a half hrs. From 3 to 6:30 he did his utmost to get the invoice filled with every issue we had to be taken care of and he replaced the air compasitor....P.S. This man deserves a RAISE big time. Never seen a man bust his butt so hard in my life.read more
Andy Cody
Andy Cody
13:44 04 Mar 18
Mike Bailey
Mike Bailey
21:00 13 Feb 18
Acme AC was excellent. JR showed up during the pre-scheduled time, quickly diagnosed the problem with our heater,... While thoroughly explaining what he was doing and how everything should properly function. He had to order parts for a permanent fix, but got us up and running in no time. Thanks!read more
Merry Allison
Merry Allison
15:03 18 Jan 18
Acme Air and Heat came to our home because they are the company that our home warranty uses. The tech, Paul was very... polite, knowledgeable, professional and had our issue corrected in no time. Also, they were at our home in around 3 hours from the time we called our home warranty. I would highly recommend Acme Air and Heat!! Very satisfied!!read more
Sabrina Miles
Sabrina Miles
16:54 15 Jan 18
Brandon the owner of Acme Air Conditioning & Heating is a top notch professional. I asked another contractor friend... "Do you know anyone in the HVAC business that is trustworthy?" He told me about Brandon with Acme. Brandon came to my home and was the first contractor that spent time showing me the inside of my unit. My 4 ton unit had a lot of corrosion and was leaking freon. My other unit that served the master bedroom wasn't working either. It was 62 degrees on that side of my home and Hallsville had had 30 degree temps all week . After a discussion about my options I decided to go with 2 brand new units. Both my units were 15 years old. I appreciate Brandon showing and explaining everything to me. Often I think contractors don't think women are interested in the hearing about the details of an HVAC unit but I'm the owner and decision maker of my home and I appreciated that he treated me as such. Jordon and Alfred were the two installers. They also did a fantastic job. Everyone at Acme wears shoe booties to protect the floors and they also use drop clothes to catch any debris. Jordon and Alfred were respectful and kind. They are hard workers. A couple days after the install I heard a small buzzing noise in one of the units. Paul came out this morning and found it was just a small piece of tape that was loose. He fixed it promptly and all is well. Overall, I'm very pleased with the ACME and their staff! I have already recommended this company to two of my friends.read more
Wanda Hughes
Wanda Hughes
17:58 13 Jan 18
Acme A/C and Heating had the best customer service, they are fast, friendly and efficient. I have been using Acme for... several years and they have always been upfront and honest. Their prices are fair and they don't price gouge. I tried another company before I found Acme, this other company, walked in the door looked at the furnace and said I can't do anything and charged me $85 for nothing. Acme had never done that, they have always resolve any issues and sometimes at no charge. This is an excellent company to use and I highly recommend them. Thanks Acme for caring about your customers.read more
Kathy Wallace
Kathy Wallace
04:13 30 Dec 17
We have used this company for about three years and really appreciate their great service of our old unit and now... installation of our new unit. JR took care of our old unit (21 years old) until it gave out. Today Alfred and Jordan stayed late into the night to get the new unit in and working properly. All three employees were very courteous and professional in everything they did. Wonderful company that gets to your house quickly when you really need it.read more
Jonathan Adams
Jonathan Adams
21:52 29 Dec 17
Paul was awesome!
Camille Simons
Camille Simons
18:31 25 Jul 16
They are wonderful!
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